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“Conflict is neither good nor bad. Properly managed, it is absolutely vital.”

PDSL is an internationally accredited provider of mediation training approved by the Civil Mediation Council and International Mediation Institute. We deliver training to professionals and students in various jurisdictions across the globe. Our bespoke courses are designed to fit the cultural and legal context of every country we operate in.


 ​​​​Image result for civil mediation council logo         Image result for civil mediation council logo       REGULATIONS OF THE CHARTERED INSTITUTE OF ARBITRATORS       Judiciary of New York (state) - Wikipedia


Why train with us?

  • Experienced Trainers

    Our trainers have 50+ years of combined mediation and training experience. The courses are therefore extremely rigorous and practice-focused.

  • Student Discounts

    PDSL is passionate about training the next generation of mediators. We offer more than a 50% discount to university students as well as easy payment plans through instalment schemes.

  • 100% Recommendation Rate

    At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well!                                                                                                                                                                                     

  • Mediation Standards Board Australia

    Our courses are directly accredited by the MSB Australia under the NMAS standards. 

  • CMC & IMI Accredited

    Our courses meet the highest domestic and international standards and are approved by the Civil Mediation Council and the International Mediation Institute.

  • Global Benchmark

    PDSL is the global benchmark in mediation training. We are recognised in multiple continents, over ten countries and dozens of jurisdictions including New York State. 

  • New York State Accredited

    As well as be accredited by bodies like the IMI, CIArb and CMC, our courses are directly accredited by the New York Unified Courts System under Part 146.

  • Train Virtually

    Our virtual training programme allows you to become a mediator from the comfort of your home or work-desk.

Frequently Asked Questions

The PDSL Mediation Training Course leads to an internationally recognised professional accreditation. Successful completion of the programme will allow trainees to register with the International Mediation Institute and the Chartered Institute of Arbitrators. Trainees will also be approved to mediation under the Part 146 rules of the New York Courts Unified System. In additional, they will be able to mediate in more than ten other states across the USA, including Washington, Massachusetts, Maryland, Texas, Pennsylvania, Missouri, Oregon, Colorado, Montana, Minnesota, Wisconsin, Kansas, Kentucky, New Hampshire, North Dakota and Maine.

The course is forty hours long and delivered over three different formats. The three formats are as follows: 

  • 5-day intensive course, full-day sessions everyday

    • 2nd October - 6th October 2023 

    • 20th November - 24th November 2023 

    • 11th December - 15th December 2023

  • 5-week course, full-day sessions every Friday

    • 6th October - 3rd November 2023

    • 17th November - 15th December 2023 

  • 8-week weekend course, half-day sessions every Saturday

    • 28th October - 16th December 2023

The course will be delivered to students online. Our virtual mediation training programme is a first of its kind in the world. We use state of the art software to recreate a real-life classroom experience enabling attendees to learn and qualify as mediators from home. The virtual mediation training programme follows the same content and structure as our flagship Phoenix Mediation Course. Find out more about how virtual training works here.

The PDSL Mediation Training is internationally recognised for its high quality and academic rigour. It typically costs £1,199.99 for professionals to attend the course. Under a special student discount for students in Ghana, the course is on offer for £350.

Students can take advantage of a 2-month instalment plan. To do so, simply choose the “pay by instalment” ticket below. You will be required to pay your first instalment of £175 to confirm the booking. This will be followed by the final instalment the following month.

You can reserve your place on the course through the bookings section at the bottom of this page. Simply select the method of payment you would prefer and press add to cart.

You will then be required to provide some basic information and make your first payment via the payment gateway.



To accommodate all delegates, PDSL delivers its accredited courses in three different formats:

5-day intensive Course:

  • 29th January - 2nd February 2024 (5-day intensive course, 9 am - 5 pm everyday)

  • 18th March – 22nd March 2024 (5-day intensive course, 9 am - 5 pm everyday)

5-week Friday Course:

  • 26th January - 23rd February 2024 (5-week course, 9 am - 5 pm on Fridays)

  • 29th March – 20th April 2024 (5-week course, 9 am - 5 pm on Fridays)

8-week weekend Course:

  • 27th January - 16th March 2024 (8-week weekend course, 9 am - 1 pm on Saturdays)

  • 30th March - 18th May 2024 (8-week weekend course, 9 am - 1 pm on Saturdays)

2-month Instalment Plan

Students can take advantage of a 2-month instalment plan without any added interest. To do so, when making your reservation, simply choose the instalment ticket option below. 


Note to students already taking advantage of the 2-month instalment plan: Please use the relevant instalment ticket option for the remaining payments.

Please forward any queries to or call us at +44 (0) 161 236 9735 (WhatsApp - +44 7796110474). 

This programme is being offered with a special discount of over 70% from the original price of £1,199.99.