As Alternative Dispute Resolution grows, organizations must pioneer new standards for service provision and training. This is where Phoenix comes in. We set the quality benchmark for training new mediators and ensure that their delivery enhances public trust and credibility in the profession. We are therefore externally approved by domestic and international mediation organizations. This includes the Civil Mediation Council and the International Mediation Institute. We deliver mediation training in over ten states, and are directly approved by the New York Courts ADR office under Part 146 rules.