A mediator is a neutral third party who facilitates a conversation between two or more parties…
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- admin@phoenixdisputesolutions.com
Our 40-hour mediation training certificate is accredited by the International Mediation Institute and the Civil Mediation Council. Professionals who complete the course will fulfill the education and training requirements for most court programs within Pennsylvania. Explore this page to discover more about the course content, key benefits and our training team. Information on upcoming dates and bookings can be viewed at the bottom of this page.
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Why train with us?
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Experienced Trainers
Our trainers have 50+ years of combined mediation and training experience. The courses are therefore extremely rigorous and practice-focused.
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Train Virtually
Our virtual training program allows you to become a mediator from the comfort of your home or work-desk. Click here to find out more.
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100% Recommendation Rate
At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find out what they have to say about us.
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Advance Mediation Theory
We introduce delegates to advanced concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective.
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Court-Compliant
Court panels in Pennsylvania develop their own requirements for mediators allowed on their panel. For training and education, these requirements include 40-hours of mediation training and are therefore fulfilled by this course.
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IMI & CMC Accredited
Our courses meet the highest domestic and international standards. We are approved by the International Mediation Institute and the Civil Mediation Council.
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Staggered Courses
Phoenix delivers staggered training courses to accommodate professionals with busy diaries. These courses are spread over five or eight weeks. Scroll to "upcoming programs" to find out more.
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Career Building Modules
We provide marketing sessions, networking opportunities and insight from our team of established mediators as well as guest speakers on how you can build your practice post-qualification.
About the Program
Mediation Training Content
The Phoenix Mediation course provides a professional learning experience which is in equal parts demanding, rigorous and rewarding. The 40-hour course is built upon an engrossing presentation style, participatory learning and practical role-plays which reinforce theoretical lectures.
Our training teams interacts with participants collectively and on an individual level to ensure a high degree of one-on-one feedback and coaching. The course content includes:
- An introduction to Mediation
- Mediation around the globe
- The psychology of conflict
- Communication Strategies
- Power Dynamics
- Mediation Theory
- Step by step Mediation process
- Mediation Ethics
- Negotiation Masterclass
- Career Building Modules
- Complete a mediation training qualification externally approved by domestic and international organizations.
- Add value to your current role by diversifying your skill-set.
- Begin your transition to a new career.
- Form a firm understanding of what drives conflicts in different settings including civil/commercial and workplace.
- Learn to prevent, manage and resolve these conflicts.
- Develop an understanding of how to build your mediation career post-qualification through marketing sessions and guidance from leading figures in the field.
- Benefit from post-training support and facilitation to further your career as a mediator.
- Train with one of the world's most experienced mediation training teams.
Anyone can become a mediator. As mediation grows, professionals from every field require the skills necessary to prevent, manage and resolve conflicts. Mediators with specific professional backgrounds can specialise as mediators within their fields as well as mediate other disputes. Besides lawyers, mediators can be:
- Business Leaders
- Managers
- HR Professionals
- Medical Professionals
- Coaches
- Psychologists
- Civil Servants
- Trade Union Representatives
- Other Professionals
Find out how you can grow your career by becoming a mediator
Fill in your details and we will call you for a free 30-minute consultation to discuss:
- Your professional background and interest in becoming a mediator.
- How mediation can help your career growth.
- The pathways to and requirements for becoming a mediator.
- How PDSL can help you become a fully qualified and accredited mediator.
- Any further questions you might have.
Contact Us
Testimonials
PDSL provided a comprehensive training solution to becoming a mediator. The trainers are extremely knowledgeable, patient and go above and beyond to make sure everyone gets the support they need. I highly recommend PDSL!
PDSL was the perfect certification process. It provided an online option that was flexible and very professional.
All of the facilitators are knowledgeable and thorough instructors. I would recommend PDSL for those veterans in the field of mediation to brush up on their skills and for those who are just beginning. PDSL also offered a monthly payment option which was very helpful.
I had the pleasure of receiving my mediator's certification through Phoenix Dispute Solutions. The materials and lessons were helpful and well prepared, but not overly tedious. The instructors were knowledgeable and shared their experiences readily. I am very glad I chose PDS and feel I am now very well prepared for practice.
I signed up for basic mediation training with Phoenix Dispute Solutions in the Summer of 2022. I was pleasantly pleased with the training. The instructor was very informative and the materials provided were insightful. We had numerous practice mediation sessions that gave the trainees insight on the mediation process and some needed hands-on experience. I would definitely recommend Phoenix Dispute Solutions... 5 stars!
It was an amazing training . You folks are a class act for sure
Your training program was excellent; engaging ; entertaining; informative and educational. I would strongly recommend it.
Last year, I needed to get mediation training. I did some research and came across Phoenix Dispute Solutions. I had some reservations about whether mediation training could be done via Zoom. I had no idea what I was getting myself into but I kept an open mind…
I was very pleasantly surprised! All of the speakers were excellent. They were incredibly knowledgeable. They really wanted to share their craft. They truly cared about all of us. Their critiques were thoughtful and very helpful. I cannot think of a better training - and I have been to a lot of them! I strongly recommend PDS!
I thoroughly enjoyed the experience, despite the fact that the time difference meant I worked from 12:00am to 8:00am. The program was well put together, and I also enjoyed the interactions with the fellow cohorts. One thing if I may suggest, it would have been enormously helpful to see yourself and the instructor do an example mediation.
I was impressed by the quality of the course content, the instructor, the administrative support and particularly the way in which the training has been adapted for online learning.
This course has enabled me to develop from not really understanding what mediation comprises of, to being confident in my mediation role and how to conduct a mediation. This accredited training course is of high quality, with an experienced trainer and excellent support team. Highly recommend.
Frequently Asked Questions
After successful completion of the program you will qualify as an IMI qualified mediator and become accredited by Phoenix Dispute Solutions. You will receive certification as a fully-qualified mediator which will allow you to start conducting mediations, gain experience and build your practice.
You will also fulfill the training and education requirements of the majority of court panels in Pennsylvania.
The course is 40-hours long and can be completed over three different time-frames:
- 5 days (full-day sessions everyday Monday-Friday)
- 5 weeks (one full-day session every week)
- 8 weeks (one four-hour session every weekend)
Our staggered courses allow professionals the flexibility to become mediators without compromising on important work commitments.
Our standard mediation training course initiates trainees with different kinds of disputes including civil/commercial, work-place, family and inheritance. Accordingly, trainees from any background can use the course to specialize as mediators in their respective fields or choose to develop a more general practice.
In Pennsylvania there is no government certification provided by the state for the practice of mediation. Therefore, completion of this course qualifies you to become a mediator. It provides the learning and accreditations necessary be able to develop your mediation practice. After completion of the course, you can proceed to receive instructions and start developing your experience and resume.
The course also fulfils the requirement to become a court-connected mediator with most local courts. Different court systems will have their own requirements for their panel of neutrals. These requirements will however include a 40-hour mediation training component which is fulfilled by this course.
A number of courts in Pennsylvania offer mediation as an alternative to litigation in a variety of practice areas. These individual courts have established their own criteria for listing a mediator as a member of their roster. Completing this course fulfils the training criteria for the majority of these courts. However, each court may have additional requirements that will concern your experience as a mediator and profession. For example the Western District of Pennsylvania requires non-attorney mediators to have competed at least five mediations before becoming eligible for their panel. If you plan to try to mediate in such court settings, it is best to contact that court to determine their requirements.
Our Training Team
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Joe Esposito
Joe Esposito's mediation experience ranges from complicated patent and licensing disputes and government contract matters, to pregnancy discrimination, real estate, defamation, and breach of contract cases. He now serves as Co-Chair of the Client Representation Committee of the ABA Section of Dispute Resolution, and previously served as Co-Chair of the Section's Mediation Committee.
Upcoming Programs
To accommodate all delegates, PDSL delivers its training courses in a staggered format over a period of eight weeks and also five-day intensive programs. Please see below for upcoming dates:
Five-Day Intensive Program
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January 27th, 2025 - January 31st, 2025 (11 am - 7 pm ET every day)
Eight-week Program
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January 31st, 2025 - March 21st, 2025 (12 pm - 4 pm ET every Friday)
Eight-week Program (Weekend Sessions)
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February 1st, 2025 - March 22nd, 2025 (12 pm - 4 pm ET every Saturday)
Please forward any queries to admin@phoenixdisputesolutions.com or call us at +1 (628) 529-1182.
You can find out more about how online training works here and book your place by 'adding to cart' below.
All programs are currently delivered online and offered with a 45% discount.
| Ticket Description | Date | Ticket Type | Price | Buy Now |
|---|---|---|---|---|
| Five-Day Intensive Program (January 27th, 2025 - January 31st, 2025) | 27 / 01 / 2025 | General admission | $1,199.99 | Add to cart |
| Eight-week Staggered Course (January 31st, 2025 - March 21st, 2025) | 31 / 01 / 2025 | General admission | $1,199.99 | Add to cart |
| Eight-week Staggered Weekend Course (February 1st, 2025 - March 22nd, 2025) | 01 / 02 / 2025 | General admission | $1,199.99 | Add to cart |
