User account menu

Shopping Cart

Our 40-hour mediation training certificate complies with the requirements of Maryland Rule 17 for Circuit Court mediators. The course is accredited by the International Mediation Institute and the Civil Mediation Council. Professionals who complete the course will qualify as private mediators as well as fulfill the education and training requirements for most Maryland Court Panels. Explore this page to discover more about the course content, key benefits and our training team. Information on upcoming dates and bookings can be viewed at the bottom of this page. 

Image result for civil mediation council logo​       Image result for civil mediation council logo    


Why train with us?

  • Experienced Trainers

    Our trainers have 50+ years of combined mediation and training experience. The courses are therefore extremely rigorous and practice-focused.                                                                                                                             

  • Train Virtually

    Our virtual training program allows you to become a mediator from the comfort of your home or work-desk. Click here to find out more.

  • 100% Recommendation Rate

    At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find out what they have to say about us.                                                                                               

  • Advance Mediation Theory 

    We introduce delegates to advanced concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective. 

  • Court-Compliant 

    Professionals who complete the course will fulfil the education and training requirements of Maryland Rule 17 for Circuit Court mediators and most other court panels.  

  • IMI & CMC Accredited

    Our courses meet the highest domestic and international standards. We are approved by the International Mediation Institute and the Civil Mediation Council.

  • Staggered Courses

    Phoenix delivers staggered training courses to accommodate professionals with busy diaries. These courses are spread over five or eight weeks. Scroll to "upcoming programs" to find out more.

  • Career Building Modules

    We provide marketing sessions, networking opportunities and insight from our team of established mediators as well as guest speakers on how you can build your practice post-qualification.

About the Program

Mediation Training Content

The Phoenix Mediation course provides a professional learning experience which is in equal parts demanding, rigorous and rewarding. The 40-hour course is built upon an engrossing presentation style, participatory learning and practical role-plays which reinforce theoretical lectures. 

Our training teams interacts with participants collectively and on an individual level to ensure a high degree of one-on-one feedback and coaching. The course content includes:

  • An introduction to Mediation
  • Mediation around the globe
  • The psychology of conflict
  • Communication Strategies
  • Power Dynamics
  • Mediation Theory
  • Step by step Mediation process
  • Mediation Ethics
  • Negotiation Masterclass
  • Career Building Modules
  • Complete a mediation training qualification externally approved by domestic and international organizations.
  • Add value to your current role by diversifying your skill-set.
  • Begin your transition to a new career.
  • Form a firm understanding of what drives conflicts in different settings including civil/commercial and workplace.
  • Learn to prevent, manage and resolve these conflicts. 
  • Develop an understanding of how to build your mediation career post-qualification through marketing sessions and guidance from leading figures in the field. 
  • Benefit from post-training support and facilitation to further your career as a mediator.
  • Train with one of the world's most experienced mediation training teams.

Anyone can become a mediator. As mediation grows, professionals from every field require the skills necessary to prevent, manage and resolve conflicts. Mediators with specific professional backgrounds can specialise as mediators within their fields as well as mediate other disputes. Besides lawyers, mediators can be:

  • Business Leaders
  • Managers
  • HR Professionals 
  • Medical Professionals 
  • Coaches
  • Psychologists 
  • Civil Servants
  • Trade Union Representatives
  • Other Professionals 

Find out how you can grow your career by becoming a mediator

Fill in your details and we will call you for a free 30-minute consultation to discuss:

  • Your professional background and interest in becoming a mediator.
  • How mediation can help your career growth.
  • The pathways to and requirements for becoming a mediator.
  • How PDSL can help you become a fully qualified and accredited mediator.
  • Any further questions you might have.

Contact Us


Frequently Asked Questions

After successful completion of the program you will qualify as an IMI qualified mediator and become accredited by Phoenix Dispute Solutions. You will receive certification as a fully-qualified mediator which will allow you to start conducting mediations, gain experience and build your practice. 

The course also complies with the education and training requirements of Maryland Rule 17 for Circuit Court mediators and most other court panels. These requirements allow you to become eligible for court mediation panels throughout the State of Maryland.

The course is 40-hours long and can be completed over three different time-frames:

  • 5 days (full-day sessions everyday Monday-Friday)
  • 5 weeks (one full-day session every week)
  • 8 weeks (one four-hour session every weekend)

Our staggered courses allow professionals the flexibility to become mediators without compromising on important work commitments.

Our standard mediation training course initiates trainees with different kinds of disputes including civil/commercial, work-place, family and inheritance. Accordingly, trainees from any background can use the course to specialize as mediators in their respective fields or choose to develop a more general practice. 

In Maryland there is no government certification provided by the state for the practice of mediation. Therefore, completion of this course qualifies you to become a mediator. It provides the learning and accreditations necessary be able to develop your mediation practice. After completion of the course, you can proceed to receive instructions and start developing your experience and resume. 

Where the state does provide some guidance on mediation training is minimum standards for mediators to qualify for various court mediation panels. These guidelines are provided in Maryland Rule 17-104. This course fulfils the criteria provided therein. You can therefore apply to your local court mediation panel to receive court referred mediations after the completion of the training (subject to you fulfilling any further local requirements). 

After completing the training, you will want to firstly check with your local court for their ADR panel requirements. These requirements differ in their post-training experience criteria. For example, some panels will only accept mediators with a certain amount of mediations under their belt. You should look to fulfil these requirements through completing practicum programs or undertaking private mediations of your own. Details on how you can achieve post-training experience will be provided through a career building module during the Phoenix training course. 

Our Training Team

Upcoming Courses

To accommodate all delegates, PDSL delivers its training courses in a staggered format over a period of eight weeks and also five-day intensive programs. Please see below for upcoming dates:

Five-Day Intensive Program

  • July 1st, 2024 - July 5th, 2024 (11 am - 7 pm ET every day except July 4th. Please note that there will be no class on July 4th.)

  • August 12th, 2024 - August 16th, 2024 (11 am - 7 pm ET every day)

  • September 30th, 2024 - October 4th, 2024 (11 am - 7 pm ET every day) 

  • November 11th, 2024 - November 15th, 2024 (11 am - 7 pm ET every day) 

  • December 9th, 2024 - December 13th, 2024 (11 am - 7 pm ET every day)

Eight-week Program

  • July 5th, 2024 - August 23rd, 2024 (12 pm - 4 pm ET every Friday)

  • August 30th, 2024 - October 18th, 2024 (12 pm - 4 pm ET every Friday)

Eight-week Program (Weekend Sessions)

  • July 6th, 2024 - August 24th, 2024 (12 pm - 4 pm ET every Saturday)

  • August 31st, 2024 - October 19th, 2024 (12 pm - 4 pm ET every Saturday)

Please forward any queries to or call us at +1 (628) 529-1182. 

You can find out more about how online training works here and book your place by 'adding to cart' below. 

If you would like to pay using our 3-month interest free installment scheme, please email us at or call us at +1 (628) 529-1182. 

All programs are currently delivered online and offered with a 45% discount.

Ticket Description Date Ticket Type Price Buy Now
Five-Day Intensive Program (July 1st, 2024 - July 5th, 2024) 01 / 07 / 2024 General admission $1,199.99 Add to cart
Eight-week Staggered Course (July 5th, 2024 - August 23rd, 2024) 05 / 07 / 2024 General admission $1,199.99 Add to cart
Eight-week Staggered Weekend Course (July 6th, 2024 - August 24th, 2024) 06 / 07 / 2024 General admission $1,199.99 Add to cart
Five-Day Intensive Program (August 12th, 2024 - August 16th, 2024) 12 / 08 / 2024 General admission $1,199.99 Add to cart
Eight-week Staggered Course (August 30th, 2024 - October 18th, 2024) 30 / 08 / 2024 General admission $1,199.99 Add to cart
Eight-week Staggered Weekend Course (August 31st, 2024 - October 19th, 2024) 31 / 08 / 2024 General admission $1,199.99 Add to cart
Five-Day Intensive Program (September 30th, 2024 - October 4th, 2024) 30 / 09 / 2024 General admission $1,199.99 Add to cart
Five-Day Intensive Program (November 11th, 2024 - November 15th, 2024) 11 / 11 / 2024 General admission $1,199.99 Add to cart
Five-Day Intensive Program (December 9th, 2024 - December 13th, 2024) 09 / 12 / 2024 General admission $1,199.99 Add to cart