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This 40-hour mediation training certificate is approved by the New York State Unified Court System's Office of ADR programs under Part 146. The course is also accredited by the International Mediation Institute and the Civil Mediation Council. Professionals who complete the course will become fully-certified private mediators and fulfil the initial education and training requirements for court-connected mediation programs under Part 146. Explore this page to discover more about the course content, key benefits and our training team. Information on upcoming dates and bookings can be viewed at the bottom of this page. 

Image result for civil mediation council logo​        Image result for civil mediation council logo       Judiciary of New York (state) - Wikipedia

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Why train with us?

  • Experienced Trainers

    Our trainers have 50+ years of combined mediation and training experience. The courses are therefore extremely rigorous and practice-focused.                                                                                                                             

  • Train Virtually

    Our virtual training program allows you to become a mediator from the comfort of your home or work-desk. Click here to find out more.

  • 100% Recommendation Rate

    At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find out what they have to say about us.                                                                                               

  • Advance Mediation Theory 

    We introduce delegates to advanced concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective. 

  • Part 146 Approved 

    Fulfil the initial 24-hour basic training requirement requirement to become a court mediator through  the New York State Unified Court System's Office of ADR programs. 

  • IMI & CMC Accredited

    Our courses meet the highest domestic and international standards. We are approved by the International Mediation Institute and the Civil Mediation Council.

  • Staggered Courses

    Phoenix delivers staggered training courses to accommodate professionals with busy diaries. These courses are spread over five or eight weeks. Scroll to "upcoming programs" to find out more.

  • Career Building Modules

    We provide marketing sessions, networking opportunities and insight from our team of established mediators as well as guest speakers on how you can build your practice post-qualification.

About the Program

Mediation Training Content

The Phoenix Mediation course provides a professional learning experience which is in equal parts demanding, rigorous and rewarding. The 40-hour course is built upon an engrossing presentation style, participatory learning and practical role-plays which reinforce theoretical lectures. 

Our training teams interacts with participants collectively and on an individual level to ensure a high degree of one-on-one feedback and coaching. The course content includes:

  • An introduction to Mediation
  • Mediation around the globe
  • The psychology of conflict
  • Communication Strategies
  • Power Dynamics
  • Mediation Theory
  • Step by step Mediation process
  • Mediation Ethics
  • Negotiation Masterclass
  • Career Building Modules
  • Complete a mediation training qualification externally approved by domestic and international organizations.
  • Add value to your current role by diversifying your skill-set.
  • Begin your transition to a new career.
  • Form a firm understanding of what drives conflicts in different settings including civil/commercial and workplace.
  • Learn to prevent, manage and resolve these conflicts. 
  • Develop an understanding of how to build your mediation career post-qualification through marketing sessions and guidance from leading figures in the field. 
  • Benefit from post-training support and facilitation to further your career as a mediator.
  • Train with one of the world's most experienced mediation training teams.

Anyone can become a mediator. As mediation grows, professionals from every field require the skills necessary to prevent, manage and resolve conflicts. Mediators with specific professional backgrounds can specialise as mediators within their fields as well as mediate other disputes. Besides lawyers, mediators can be:

  • Business Leaders
  • Managers
  • HR Professionals 
  • Medical Professionals 
  • Coaches
  • Psychologists 
  • Civil Servants
  • Trade Union Representatives
  • Other Professionals 

Find out how you can grow your career by becoming a mediator

Fill in your details and we will call you for a free 30-minute consultation to discuss:

  • Your professional background and interest in becoming a mediator.
  • How mediation can help your career growth.
  • The pathways to and requirements for becoming a mediator.
  • How PDSL can help you become a fully qualified and accredited mediator.
  • Any further questions you might have.

Contact Us

Frequently Asked Questions

The course is approved by the New York State Unified Court System's Office of ADR programs under Part 146. Successful completion will result in you fulfilling the initial 24-hours training requirement to become a court approved mediator. 

You will also qualify as an International Mediation Institute approved mediator and become accredited by Phoenix Dispute Solutions. You will receive certification which will allow you to start conducting mediations, gain experience and build your practice. 

The course is 40-hours long and can be completed over three different time-frames:

  • 5 days (full-day sessions everyday Monday-Friday)
  • 5 weeks (one full-day session every week)
  • 8 weeks (one four-hour session every weekend)

Our staggered courses allow professionals the flexibility to become mediators without compromising on important work commitments.

Our standard mediation training course initiates trainees with different kinds of disputes including civil/commercial, work-place, family and inheritance. Accordingly, trainees from any background can use the course to specialize as mediators in their respective fields or choose to develop a more general practice. 

Please note that to become a court-connected mediator under Part 146, you are required to attend a further 16-hours of specialized training within your area of mediation practice. 

Completion of this course qualifies you to become a private mediator. This means that you can conduct mediations outside of the court-connected mediation program system. It provides the learning and accreditations necessary be able to do this. After completion of the course, you can proceed to begin your mediation practice, receive instructions and start developing your experience and resume. 

If you would like to practice as a court connected mediator, this course allows you to fulfil the initial 24-hours basic training requirement under Part 146. In order to complete the training requirements under Part 146, you will be further required to completed 16-hours of advanced training within your desired area of specialism. Once you have completed the additional 16-hours of training, you will be required to further undertake a certain number mediations before you can fulfil the experiential requirements necessary to become a court mediator. The experiential requirements for joining a court mediation panel for different courts within New York can be found here.

Please note that different courts within New York might have additional entry requirements for their mediator panel. We would request you to check with your local court to confirm their requirements first. You can find a summary of court requirements here.

Please also note that acceptance on court rosters may depend on a court’s need for mediators at any given time and may include a particular court’s need for mediators with specific case-type training or experience.

After completing the initial training, you will need to undertake additional 16 hours of advanced training within your desired area of mediation specialism. You will then need check with your local court for their ADR panel requirements. These requirements differ in their post-training experience criteria. For example, some panels will only accept mediators with a certain amount of mediations under their belt. You should look to fulfil these requirements through completing practicum programs or undertaking private mediations of your own. Details on how you can achieve post-training experience will be provided through a career building module during the Phoenix training course. 

Our Training Team

Upcoming Programes

To accommodate all delegates, PDSL delivers its training courses in a staggered format over a period of eight weeks. The courses consist of 4-hour sessions every Thursday from 9 am - 1 pm. Please see below for upcoming dates:

Eight-week Program:

October 21, 2021 - December 9, 2021 (12 pm - 4 pm EDT every Thursday)

January 28, 2022 - March 18, 2022 (12 pm - 4 pm EDT every Friday)


Please forward any queries to admin@phoenixdisputesolutions.com or call us at +1 (628) 592-1182. 

You can find out more about how online training works here and book your place by 'adding to cart' below. 

If you would like to pay using our 3 or 6-month interest free instalment scheme, please email us at admin@phoenixdisputesolutions.com or call us at +1 (628) 592-1182. 

All programs are currently delivered online and offered with a 45% discount.

Ticket Description Date Ticket Type Price Buy Now
8-week Staggered Course (January 28, 2022 - March 18, 2022, 4-hour Sessions every Friday) 28 / 01 / 2022 General admission $1,099.99 Add to cart

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