A mediator is a neutral third party who facilitates a conversation between two or more parties…
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- admin@phoenixdisputesolutions.com
This 40-hour mediation training certificate is approved by the New York State Unified Court System's Office of ADR programs under Part 146. The course is also accredited by the International Mediation Institute and the Civil Mediation Council. Professionals who complete the course will become fully-certified private mediators and fulfil the initial and advance education and training requirements for court-connected mediation programs under Part 146. Explore this page to discover more about the course content, key benefits and our training team. Information on upcoming dates and bookings can be viewed at the bottom of this page.
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Why train with us?
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Experienced Trainers
Our trainers have 50+ years of combined mediation and training experience. The courses are therefore extremely rigorous and practice-focused.
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Train Virtually
Our virtual training program allows you to become a mediator from the comfort of your home or work-desk. Click here to find out more.
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100% Recommendation Rate
At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find out what they have to say about us.
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Advance Mediation Theory
We introduce delegates to advanced concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective.
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Part 146 Approved
Fulfil the initial (24-hour) and advance (16-hour) training requirement to become a court mediator through the New York State Unified Court System's Office of ADR programs.
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IMI & CMC Accredited
Our courses meet the highest domestic and international standards. We are approved by the International Mediation Institute and the Civil Mediation Council.
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Staggered Courses
Phoenix delivers staggered training courses to accommodate professionals with busy diaries. These courses are spread over five or eight weeks. Scroll to "upcoming programs" to find out more.
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Career Building Modules
We provide marketing sessions, networking opportunities and insight from our team of established mediators as well as guest speakers on how you can build your practice post-qualification.
About the Program
Mediation Training Content
The Phoenix Mediation course provides a professional learning experience which is in equal parts demanding, rigorous and rewarding. The 40-hour course is built upon an engrossing presentation style, participatory learning and practical role-plays which reinforce theoretical lectures.
Our training teams interacts with participants collectively and on an individual level to ensure a high degree of one-on-one feedback and coaching. The course content includes:
- An introduction to Mediation
- Mediation around the globe
- The psychology of conflict
- Communication Strategies
- Power Dynamics
- Mediation Theory
- Step by step Mediation process
- Mediation Ethics
- Negotiation Masterclass
- Career Building Modules
- Complete a mediation training qualification externally approved by domestic and international organizations.
- Add value to your current role by diversifying your skill-set.
- Begin your transition to a new career.
- Form a firm understanding of what drives conflicts in different settings including civil/commercial and workplace.
- Learn to prevent, manage and resolve these conflicts.
- Develop an understanding of how to build your mediation career post-qualification through marketing sessions and guidance from leading figures in the field.
- Benefit from post-training support and facilitation to further your career as a mediator.
- Train with one of the world's most experienced mediation training teams.
Anyone can become a mediator. As mediation grows, professionals from every field require the skills necessary to prevent, manage and resolve conflicts. Mediators with specific professional backgrounds can specialise as mediators within their fields as well as mediate other disputes. Besides lawyers, mediators can be:
- Business Leaders
- Managers
- HR Professionals
- Medical Professionals
- Coaches
- Psychologists
- Civil Servants
- Trade Union Representatives
- Other Professionals
Find out how you can grow your career by becoming a mediator
Fill in your details and we will call you for a free 30-minute consultation to discuss:
- Your professional background and interest in becoming a mediator.
- How mediation can help your career growth.
- The pathways to and requirements for becoming a mediator.
- How PDSL can help you become a fully qualified and accredited mediator.
- Any further questions you might have.
Contact Us
Testimonials
PDSL provided a comprehensive training solution to becoming a mediator. The trainers are extremely knowledgeable, patient and go above and beyond to make sure everyone gets the support they need. I highly recommend PDSL!
PDSL was the perfect certification process. It provided an online option that was flexible and very professional.
All of the facilitators are knowledgeable and thorough instructors. I would recommend PDSL for those veterans in the field of mediation to brush up on their skills and for those who are just beginning. PDSL also offered a monthly payment option which was very helpful.
I had the pleasure of receiving my mediator's certification through Phoenix Dispute Solutions. The materials and lessons were helpful and well prepared, but not overly tedious. The instructors were knowledgeable and shared their experiences readily. I am very glad I chose PDS and feel I am now very well prepared for practice.
I signed up for basic mediation training with Phoenix Dispute Solutions in the Summer of 2022. I was pleasantly pleased with the training. The instructor was very informative and the materials provided were insightful. We had numerous practice mediation sessions that gave the trainees insight on the mediation process and some needed hands-on experience. I would definitely recommend Phoenix Dispute Solutions... 5 stars!
It was an amazing training . You folks are a class act for sure
Your training program was excellent; engaging ; entertaining; informative and educational. I would strongly recommend it.
Last year, I needed to get mediation training. I did some research and came across Phoenix Dispute Solutions. I had some reservations about whether mediation training could be done via Zoom. I had no idea what I was getting myself into but I kept an open mind…
I was very pleasantly surprised! All of the speakers were excellent. They were incredibly knowledgeable. They really wanted to share their craft. They truly cared about all of us. Their critiques were thoughtful and very helpful. I cannot think of a better training - and I have been to a lot of them! I strongly recommend PDS!
I thoroughly enjoyed the experience, despite the fact that the time difference meant I worked from 12:00am to 8:00am. The program was well put together, and I also enjoyed the interactions with the fellow cohorts. One thing if I may suggest, it would have been enormously helpful to see yourself and the instructor do an example mediation.
I was impressed by the quality of the course content, the instructor, the administrative support and particularly the way in which the training has been adapted for online learning.
This course has enabled me to develop from not really understanding what mediation comprises of, to being confident in my mediation role and how to conduct a mediation. This accredited training course is of high quality, with an experienced trainer and excellent support team. Highly recommend.
Frequently Asked Questions
The course is approved by the New York State Unified Court System's Office of ADR programs under Part 146. Successful completion will result in you fulfilling the initial 24-hours training requirement to become a court approved mediator.
You will also qualify as an International Mediation Institute approved mediator and become accredited by Phoenix Dispute Solutions. You will receive certification which will allow you to start conducting mediations, gain experience and build your practice.
The course is 40-hours long and can be completed over three different time-frames:
- 5 days (full-day sessions everyday Monday-Friday)
- 5 weeks (one full-day session every week)
- 8 weeks (one four-hour session every weekend)
Our staggered courses allow professionals the flexibility to become mediators without compromising on important work commitments.
Our standard mediation training course initiates trainees with different kinds of disputes including civil/commercial, work-place, family and inheritance. Accordingly, trainees from any background can use the course to specialize as mediators in their respective fields or choose to develop a more general practice.
Please note that to become a court-connected mediator under Part 146, you are required to attend a further 16-hours of specialized training within your area of mediation practice.
Completion of this course qualifies you to become a private mediator. This means that you can conduct mediations outside of the court-connected mediation program system. It provides the learning and accreditations necessary be able to do this. After completion of the course, you can proceed to begin your mediation practice, receive instructions and start developing your experience and resume.
If you would like to practice as a court connected mediator, this course allows you to fulfil the initial 24-hours basic and 16-hours advanced training requirement under Part 146. Once you have completed the training, you may be required to further undertake a certain number mediations before you can fulfil the experiential requirements necessary to become a court mediator. The experiential requirements for joining a court mediation panel for different courts within New York can be found here.
Please note that different courts within New York might have additional entry requirements for their mediator panel. We would request you to check with your local court to confirm their requirements first. You can find a summary of court requirements here.
Please also note that acceptance on court rosters may depend on a court’s need for mediators at any given time and may include a particular court’s need for mediators with specific case-type training or experience.
After completing the initial training, you will need to undertake additional 16 hours of advanced training within your desired area of mediation specialism. You will then need check with your local court for their ADR panel requirements. These requirements differ in their post-training experience criteria. For example, some panels will only accept mediators with a certain amount of mediations under their belt. You should look to fulfil these requirements through completing practicum programs or undertaking private mediations of your own. Details on how you can achieve post-training experience will be provided through a career building module during the Phoenix training course.
Our Training Team
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Daniel J Bowling
Daniel Bowling is mediator and conflict resolution trainer with GD Bowling Mediation of Charleston, SC. He is a former staff attorney, mediator, and trainer for the ADR Program of the US District Court for Northern California in San Francisco. The Mediation Society of San Francisco honored him as the 2015 recipient of its award for “Outstanding Contribution in the Field of Mediation.”
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Joe Esposito
Joe Esposito's mediation experience ranges from complicated patent and licensing disputes and government contract matters, to pregnancy discrimination, real estate, defamation, and breach of contract cases. He now serves as Co-Chair of the Client Representation Committee of the ABA Section of Dispute Resolution, and previously served as Co-Chair of the Section's Mediation Committee.
Upcoming Programs
To accommodate all delegates, PDSL delivers its training courses in a staggered format over a period of eight weeks and also five-day intensive programs. Please see below for upcoming dates:
Five-Day Intensive Program
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May 20th, 2024 - May 24th, 2024 (11 am - 7 pm ET every day)
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July 1st, 2024 - July 5th, 2024 (11 am - 7 pm ET every day)
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August 12th, 2024 - August 16th, 2024 (11 am - 7 pm ET every day)
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September 30th, 2024 - October 4th, 2024 (11 am - 7 pm ET every day)
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November 11th, 2024 - November 15th, 2024 (11 am - 7 pm ET every day)
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December 9th, 2024 - December 13th, 2024 (11 am - 7 pm ET every day)
Eight-week Program
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May 10th, 2024 - June 28th, 2024 (12 pm - 4 pm ET every Friday)
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July 5th, 2024 - August 23rd, 2024 (12 pm - 4 pm ET every Friday)
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August 30th, 2024 - October 18th, 2024 (12 pm - 4 pm ET every Friday)
Eight-week Program (Weekend Sessions)
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May 11th, 2024 - June 29th, 2024 (12 pm - 4 pm ET every Saturday)
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July 6th, 2024 - August 24th, 2024 (12 pm - 4 pm ET every Saturday)
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August 31st, 2024 - October 19th, 2024 (12 pm - 4 pm ET every Saturday)
Please forward any queries to admin@phoenixdisputesolutions.com or call us at +1 (628) 529-1182.
You can find out more about how online training works here and book your place by 'adding to cart' below.
If you would like to pay using our 3-month interest free installment scheme, please email us at admin@phoenixdisputesolutions.com or call us at +1 (628) 529-1182.
All programs are currently delivered online and offered with a 45% discount.
| Ticket Description | Date | Ticket Type | Price | Buy Now |
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| Eight-week Staggered Course (May 10th, 2024 - June 28th, 2024) | 10 / 05 / 2024 | General admission | $1,299.99 | Add to cart |
| Eight-week Staggered Weekend Course (May 11th, 2024 - June 29th, 2024) | 11 / 05 / 2024 | General admission | $1,299.99 | Add to cart |
| Five-Day Intensive Program (May 20th, 2024 - May 24th, 2024) | 20 / 05 / 2024 | General admission | $1,299.99 | Add to cart |
| Five-Day Intensive Program (July 1st, 2024 - July 5th, 2024) | 01 / 07 / 2024 | General admission | $1,299.99 | Add to cart |
| Eight-week Staggered Course (July 5th, 2024 - August 23rd, 2024) | 05 / 07 / 2024 | General admission | $1,299.99 | Add to cart |
| Eight-week Staggered Weekend Course (July 6th, 2024 - August 24th, 2024) | 06 / 07 / 2024 | General admission | $1,299.99 | Add to cart |
| Five-Day Intensive Program (August 12th, 2024 - August 16th, 2024) | 12 / 08 / 2024 | General admission | $1,299.99 | Add to cart |
| Eight-week Staggered Course (August 30th, 2024 - October 18th, 2024) | 30 / 08 / 2024 | General admission | $1,299.99 | Add to cart |
| Eight-week Staggered Weekend Course (August 31st, 2024 - October 19th, 2024) | 31 / 08 / 2024 | General admission | $1,299.99 | Add to cart |
| Five-Day Intensive Program (September 30th, 2024 - October 4th, 2024) | 30 / 09 / 2024 | General admission | $1,299.99 | Add to cart |
