PDSL provided a comprehensive training solution to becoming a mediator. The trainers are extremely knowledgeable, patient and go above and beyond to make sure everyone gets the support they need. I highly recommend PDSL!

PDSL was the perfect certification process. It provided an online option that was flexible and very professional. 

All of the facilitators are knowledgeable and thorough instructors. I would recommend PDSL for those veterans in the field of mediation to brush up on their skills and for those who are just beginning. PDSL also offered a monthly payment option which was very helpful.

I had the pleasure of receiving my mediator's certification through Phoenix Dispute Solutions.  The materials and lessons were helpful and well prepared,  but not overly tedious.  The instructors were knowledgeable and shared their experiences readily.  I am very glad I chose PDS and feel I am now very well prepared for practice.

I signed up for basic mediation training with Phoenix Dispute Solutions in the Summer of 2022.  I was pleasantly pleased with the training.  The instructor was very informative and the materials provided were insightful.  We had numerous practice mediation sessions that gave the trainees insight on the mediation process and some needed hands-on experience.  I would definitely recommend Phoenix Dispute Solutions... 5 stars!

It was an amazing training . You folks are a class act for sure

Your training program was excellent; engaging ; entertaining; informative and educational. I would strongly recommend it.

Last year, I needed to get mediation training. I did some research and came across Phoenix Dispute Solutions. I had some reservations about whether mediation training could be done via Zoom.  I had no idea what I was getting myself into but I kept an open mind…

I was very pleasantly surprised!  All of the speakers were excellent.  They were incredibly knowledgeable.  They really wanted to share their craft.  They truly cared about all of us. Their critiques were thoughtful and very helpful. I cannot think of a better training - and I have been to a lot of them!  I strongly recommend PDS!

I thoroughly enjoyed the experience, despite the fact that the time difference meant I worked from 12:00am to 8:00am. The program was well put together, and I also enjoyed the interactions with the fellow cohorts. One thing if I may suggest, it would have been enormously helpful to see yourself and the instructor do an example mediation.

I was impressed by the quality of the course content, the instructor, the administrative support and particularly the way in which the training has been adapted for online learning.

This course has enabled me to develop from not really understanding what mediation comprises of, to being confident in my mediation role and how to conduct a mediation. This accredited training course is of high quality, with an experienced trainer and excellent support team. Highly recommend.