I was impressed by the quality of the course content, the instructor, the administrative support and particularly the way in which the training has been adapted for online learning.
This course has enabled me to develop from not really understanding what mediation comprises of, to being confident in my mediation role and how to conduct a mediation. This accredited training course is of high quality, with an experienced trainer and excellent support team. Highly recommend.
Phoenix ran a professional mediation course which was tailored to my and those of the other Counsels in my set. The trainer was extremely professional and well organised and the course ran extremely smoothly
Phoenix were incredibly helpful and easy to work with – nothing was too much trouble for them. I found the 5 weekly sessions easier to accommodate within my practice than taking a whole week out. The course materials were of a high-quality, and the trainer was very knowledgeable, patient and clear in her presentation. I would recommend them to anyone thinking of training as a mediator.