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Phoenix Mediation Training - Washington

Our 40-hour mediation training certificate is accredited by the International Mediation Institute and the Civil Mediation Council. Our courses comply with the minimum training requirements for court panels across Washington. Professionals who complete the course will also fulfil state-wide education and training requirements set by Resolution Washington. 

Explore this page to discover more about the course content, key benefits and our training team. Information on upcoming dates and bookings can be viewed at the bottom of this page.

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Why train with us?

  • IMI & CMC Accredited

    Our courses meet the highest domestic and international standards. We are approved by the International Mediation Institute and the Civil Mediation Council (UK)

  • Practicum Eligibility 

    Completing our courses allows you to enrol on several practicum programs across the state. View a list of these programs here. 

  • 100% Recommendation Rate

    At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find out what they have to say about us.

  • Train Virtually

    Our virtual training program allows you to become a mediator from the comfort of your home or work-desk. Click here to find out more.

  • Resolution Washington

    Professionals who complete the course will fulfill the education and training requirements of Resolution Washington and satisfy the requirements for Washington Court panels.

  • Experienced Trainers

    Our training panel has 50+ years of combined expertise in mediation. Scroll below to view individual trainer profiles.

  • Staggered Courses

    Phoenix delivers staggered training courses to accommodate professionals with busy diaries. These courses are spread over five or eight weeks. Scroll to "upcoming programs" to find out more.

  • Career Building Modules

    We provide marketing sessions, networking opportunities and insight from our team of established mediators as well as guest speakers on how you can build your practice post-qualification.

About the Program

Mediation Training Content

The Phoenix Mediation course provides a professional learning experience which is in equal parts demanding, rigorous and rewarding. The 40-hour course is built upon an engrossing presentation style, participatory learning and practical role-plays which reinforce theoretical lectures. 

Our training teams interacts with participants collectively and on an individual level to ensure a high degree of one-on-one feedback and coaching. The course content includes:

  • An introduction to Mediation
  • Mediation around the globe
  • The psychology of conflict
  • Communication Strategies
  • Power Dynamics
  • Mediation Theory
  • Step by step Mediation process
  • Mediation Ethics
  • Negotiation Masterclass
  • Career Building Modules
  • Complete a mediation training qualification externally approved by domestic and international organizations.
  • Add value to your current role by diversifying your skill-set.
  • Begin your transition to a new career.
  • Form a firm understanding of what drives conflicts in different settings including civil/commercial and workplace.
  • Learn to prevent, manage and resolve these conflicts. 
  • Develop an understanding of how to build your mediation career post-qualification through marketing sessions and guidance from leading figures in the field. 
  • Benefit from post-training support and facilitation to further your career as a mediator.
  • Train with one of the world's most experienced mediation training teams.

Anyone can become a mediator. As mediation grows, professionals from every field require the skills necessary to prevent, manage and resolve conflicts. Mediators with specific professional backgrounds can specialise as mediators within their fields as well as mediate other disputes. Besides lawyers, mediators can be:

  • Business Leaders
  • Managers
  • HR Professionals 
  • Medical Professionals 
  • Coaches
  • Psychologists 
  • Civil Servants
  • Trade Union Representatives
  • Other Professionals 

Find out how you can grow your career by becoming a mediator

Fill in your details and we will call you for a free 30-minute consultation to discuss:

  • Your professional background and interest in becoming a mediator.
  • How mediation can help your career growth.
  • The pathways to and requirements for becoming a mediator.
  • How PDSL can help you become a fully qualified and accredited mediator.
  • Any further questions you might have.

Contact Us

Our Training Team

Upcoming Courses

To accommodate all delegates, PDSL delivers its accredited courses three different formats:

Intensive 5-day Course 

This is our standard 40-hour program with full-day sessions throughout the week from Monday to Friday (9 am - 5 pm PDT). 

5-Week Course

This staggered course is delivered over a period of 5 weeks with full-day sessions taking place every Friday (9 am - 5 pm PDT). 

8-Week Course (Weekends)

This staggered course is delivered over a period of 8 weeks with 4-hour sessions taking place every Saturday (9 am - 1 pm PDT). 


Please forward any queries to admin@phoenixdisputesolutions.com or call us at +1 (628) 592-1182. 

You can find out more about how online training works here and book your place by 'adding to cart' below. 

If you would like to pay using our 3 or 6-month interest free instalment scheme, please email us at admin@phoenixdisputesolutions.com or call us at +1 (628) 592-1182. 

All programs are currently delivered online and offered with a 45% Covid-19 discount.

Ticket Description Date Ticket Type Price Buy Now
5-day Intensive Course (19th-23rd July) 19 / 07 / 2021 General admission $1,500.00 Add to cart
8-week Staggered Course (10th July - 28th August, 4-hour Sessions every Saturday) 10 / 07 / 2021 General admission $1,500.00 Add to cart