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- admin@phoenixdisputesolutions.com
Our virtual mediation training programme is a first of its kind in the world. We use state of the art software to recreate a real-life classroom experience enabling attendees to learn and qualify as mediators from home or work. The virtual mediation training programme follows the same content and structure as our flagship Phoenix Mediation Course. This is a 40-hour mediation programme accredited by the Civil Mediation Council (see course dates at the bottom of this page).
To discover more on virtual training features and bookings, scroll down.
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How it works
The Platform
Our virtual learning programme uses Zoom for Education software and is powered by AyoTree online learning. Joining the classroom is as simple as using your given login details on our domain and pressing "launch". We work with you to provide comprehensive tech guidance and support to ensure that you are familiar with the software and ready to learn.
Run a Zoom classroom test >
Book a free classroom demo >
- During each session you will be able to hear everything the trainer is describing and view exactly what they are demonstrating, directly on your screen.
- Similarly, you will be able to see and hear your fellow trainees.
- You can communicate with the trainer and your fellow trainees during each session by audio and chat within the Zoom chat box.
- During the course, you will use a range of interactive learning tools to complete course exercises and activities.
- You gain personalised, one-on-one mediation practice training from your trainer through the advance breakout room feature.
- Live video;
- Crystal clear audio;
- Multiple interactive whiteboards;
- Markup and annotation tools;
- File and document sharing;
- Screen sharing; and
- Many other collaborations tools.
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Course Content
The virtual mediation training programme follows the same content and structure as our flagship Phoenix Mediation Course. This is an intensive 5-day programme accredited by the Civil Mediation Council. Our courses are heavily practice focused and allow you to gain personalised one-on-one training from our experienced mediation trainers. To discover more about the course content, our unique career guidance modules and training team, visit our mediation training page.
Why train virtually?
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Save time and costs
Classroom learning usually comes with a range of associated costs including travelling and sometimes accommodation. Virtual learning avoids these extra costs, offering best value for money spent.
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A quality learning experience
By utilising cutting-edge software currently used by higher education institutes, we deliver the highest quality user experience in a virtual setting and make no compromises on our standard.
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Productive working from home
As the COVID-19 outbreak continues to impact our lives and cancel appointments in our diaries, professionals working from home have the opportunity to use lost time productively by gaining an invaluable professional qualification.
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Convenient
As a virtual learner, you no longer have to concern yourself with anything other than learning. You can learn from where you want, without worrying about logistics, travelling, accommodation and parking.
Find out how you can grow your career by becoming a mediator
Fill in your details and we will arrange a 30-minute no-obligation consultation.
Contact us
Frequently Asked Questions
Virtual learning allows you to attend our accredited mediation training programme without leaving your home or office, using the Zoom for Education virtual classroom platform.
Zoom for education requires minimum technical specs readily available in most devices:
- An internet connection – broadband wired or wireless (3G or 4G/LTE)
- Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam - built-in or USB plug-in
- Or, a HD cam or HD camcorder with video capture card
For information on compatible operating systems and more, click here.
Before and during the programme, you will receive comprehensive tech support and guidance to familirise yourself with using the the virtual software. Phoenix will work with you to deliver free demonstration sessions, user guides and video screencasts to ensure smooth attendance of the course.
Our mediation trainers are specially trained on how to interact with remote attendees using the Zoom for Education features such as audio, chat and annotation and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
Upcoming Programmes
To accommodate all delegates, PDSL delivers its accredited courses in three different formats:
5-day intensive Course:
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17th March - 21st March 2025 (5-day intensive course, 9 am - 5 pm everyday)
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12th May - 16th May 2025 (5-day intensive course, 9 am - 5 pm everyday)
5-week Friday Course:
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28th March - 2nd May 2025 (5-week course, 9 am - 5 pm on Fridays except for Good Friday)
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15th August - 12th September 2025 (5-week course, 9 am - 5 pm on Fridays)
8-week weekend Course:
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22nd March - 10th May 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
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17th May - 5th July 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
Please forward any queries to admin@phoenixdisputesolutions.com or call us at 0161 236 9735.
You can find out more about how online training works here and book your place by 'adding to cart' below.
All programmes are currently delivered online for the price of £1,199.99.
| Ticket Description | Date | Ticket Type | Price | Buy Now |
|---|---|---|---|---|
| 5-day course - 17th March - 21st March 2025 (9 am - 5 pm, everyday) | 17 / 03 / 2025 | General admission | £1,199.99 | Add to cart |
| 8-week course - 22nd March - 10th May 2025 (9 am - 1 pm, every Saturday) | 22 / 03 / 2025 | General admission | £1,199.99 | Add to cart |
| 5-week course - 28th March - 2nd May 2025 2025 (9 am - 5 pm, every Friday) | 28 / 03 / 2025 | General admission | £1,199.99 | Add to cart |
| 5-day course - 12th May - 16th May 2025 (9 am - 5 pm, everyday) | 12 / 05 / 2025 | General admission | £1,199.99 | Add to cart |
| 8-week course - 17th May - 5th July 2025 (9 am - 1 pm, every Saturday) | 17 / 05 / 2025 | General admission | £1,199.99 | Add to cart |
| 5-week course - 15th August - 12th September 2025 (9 am - 5 pm, every Friday) | 15 / 08 / 2025 | General admission | £1,199.99 | Add to cart |