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- admin@phoenixdisputesolutions.com
“Conflict is neither good nor bad. Properly managed, it is absolutely vital.”
Phoenix Dispute Solutions (PDSL) is an internationally accredited provider of mediation training. In partnership with the University of Law, PDSL will continue to offer its mediation training courses to law students in 2025. All courses will be delivered virtually. Please scroll down to find out more about the course, training dates and booking information.
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Why train with us?
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CMC, CIArb & IMI Accredited
Our courses are approved by the Civil Mediation Council, Chartered Institute of Arbitrators and the International Mediation Institute.
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Train Virtually
Our training programmes are virtual and allow you to become a mediator from the comfort of your home or work-desk.
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100% Recommendation Rate
At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find some of our client testimonials.
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Advanced Mediation Theory
We introduce delegates to concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective.
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Global Experience
PDSL is a recognised training provider across multiple continents, over ten countries and dozens of jurisdictions including New York State. Trainees can cross-qualify as mediators in the US and Australia through a hassle-free process.
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Staggered Courses
Phoenix delivers staggered training courses to accomodate professionals and students with busy diaries. These courses are spread over five or eight weeks.
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Experienced Trainers
Our training panel has 50+ years of combined expertise in mediation and coaching. Scroll below to view individual trainer profiles.
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Student Training Discounts
In partnership with the University of Law, we are currently providing a 50% reduction on our standard commercial pricing.
Testimonials
Since 2021, over 600 students and alumni from the University of Law have attended mediation training. Below are some of their comments:
I have found the administration of this course to be better than I have ever seen before. Everything, for me, ran like clockwork, was well organised. It was better than the technical and administrative skills of my employer and any university I have attended. Everything was streamlined, refined. Even down to being sent individual zip files which clearly identified the parts we were to play. This information could have been discerned from the documents provided, but the administration made it explicitly clear, leaving no margin for error and everything was just completed to such a high standard. Excellent.
The whole process was awesome and I am happy I attended. I will be more than happy to attend another programme by Phoenix if time will allow me. Thank you all so much. It has been a wonderful experience.
One of the best, most realistic and effective training courses I've attended
This has been the best course I have ever attended. The trainers were clearly experienced professionals, knowledgeable about the craft and able to pass on that knowledge to assist me with the development of my own skill set. I was initially a little apprehensive about the role play element to the course, but once you do it you realise its relevance and importance in order to progress.
This is the best administered course I have attended, and I have attended lots of courses over the years
Speak with one of our experts today
Fill in your details and we will call you for a free 30-minute consultation to discuss:
- How mediation can help your career development.
- The pathways to and requirements for becoming a mediator.
- How PDSL can help you become a fully qualified and accredited mediator.
- Any further questions you might have.
Contact Us
The Trainers
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Holly Wilde
A lawyer and crown servant with a human rights focus who has turned her hand to mediation to assist parties to resolve disputes and improve relationships.
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Pam Whitehead
Pam Whitehead is a former solicitor, corporate professional and ex-head of HR at Lloyds Baking Group. Pam's multilateral experience includes director level positions within the UK and abroad, allowing her to successfully deliver mediation, mediation training and consultancy and coaching to large organisations through PJW HR Ltd.
Frequently Asked Questions
Successful completion of the training and associated assessments will result in students becoming certified and accredited mediators. There are three bodies with which accreditation is achieved:
a) The International Mediation Institute (IMI)
b) The Civil Mediation Council (CMC)
c) The Chartered Institute of Arbitrators (CIArb)
Cross-jurisdictional qualification in the United States will also be made available to successful trainees.
All of our trainers are highly experienced and regularly mediate complex disputes within their respective fields. The trainers come from varying backgrounds within mediation and the legal profession. Most of our trainers also have university lecturing experience.
Some key trainer profiles can be viewed above.
The course is forty hours long and delivered over three different formats. The three formats are as follows:
- 5-day intensive course, full-day sessions everyday
- 5-week course, full-day sessions every Friday
- 8-week weekend course, half-day sessions every Saturday
All courses are delivered online. The content and methodology of the online training is however exactly the same as in-person training. The students attend all the sessions together and the course is highly dynamic and interactive. Around 60% of the training consists of practical roleplay exercises where students engage in a simulated mediation and receive feedback on their performance from coaches. The theory lectures also engage students in live discussion in the same way as an in-person lecture would.
The PDSL Mediation Training Course is internationally recognised for its high quality and academic rigour. It typically costs £1,199.99 for professionals to attend the course online. Under a special student discount for the University of Law, the course is available for £600 to students.
You can choose to pay for the course using a five month interest-free payment plan. This will include include an initial deposit of £200, followed by four monthly payments of £100 each. Reservations are made using the bookings section at the bottom of this page.
You can reserve your place on the course via the bookings section at the bottom of this page. Simply select the date you would like to attend the course and your preferred method of payment before pressing add to cart.
You will then be required to provide some basic information and make your payment via our secure gateway.
Bookings
Mediation Training Course (ULaw Students Only)
PDSL continues to deliver it's globally recognised mediation training programme to students at the University of Law. Students are welcome to attend the most suitable dates for them:
5-day intensive Course:
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17th March - 21st March 2025 (5-day intensive course, 9 am - 5 pm everyday)
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12th May - 16th May 2025 (5-day intensive course, 9 am - 5 pm everyday)
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7th July - 11th July 2025 (5-day intensive course, 9 am - 5 pm everyday)
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14th July - 18th July 2025 (5-day intensive course, 9 am - 5 pm everyday)
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28th July - 1st August 2025 (5-day intensive course, 9 am - 5 pm everyday)
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22nd September - 26th September 2025 (5-day intensive course, 9 am - 5 pm everyday)
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3rd November - 7th November 2025 (5-day intensive course, 9 am - 5 pm everyday)
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8th December - 12th December 2025 (5-day intensive course, 9 am - 5 pm everyday)
5-week Friday Course:
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28th March - 2nd May (5-week course, 9 am - 5 pm on Fridays except for Good Friday)
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15th August - 12th September 2025 (5-week course, 9 am - 5 pm on Fridays)
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19th September - 17th October 2025 (5-week course, 9 am - 5 pm on Fridays)
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14th November - 12th December 2025 (5-week course, 9 am - 5 pm on Fridays)
8-week weekend Course:
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22nd March - 10th May (8-week weekend course, 9 am - 1 pm on Saturdays)
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17th May - 5th July (8-week weekend course, 9 am - 1 pm on Saturdays)
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12th July - 30th August 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
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6th September - 25th October 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
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25th October - 13th December 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
Pricing & Payments
The price of the course is £600 under a special student discount. The price of the training is discounted from the original price of £1,199.99.
Students can choose to make their payment for the course over five monthly instalments. You will be required to pay an initial deposit of £200 at the point of reservation, after which you will receive an invoice for four remaining instalments of £100.
Making a reservation
To make a reservation, please select your preferred training date below along with the appropriate payment option. This means that you can either choose to make a full payment of £600 or an initial deposit of £200. If you choose to make a deposit, the invoice for your next payment will be provided to you via email.
Please forward any queries to admin@phoenixdisputesolutions.com or call us at +44 (0) 161 236 9735.
All courses are currently delivered online with a special discount from the original price of £1,199.99.
(Mobile users please scroll right for add to cart button)
| Ticket Description | Date | Ticket Type | Price | Buy Now |
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| 17th March - 21st March 2025 (5-day course) - Full Payment | 17 / 03 / 2025 | General admission | £600.00 | Add to cart |
| 17th March - 21st March 2025 (5-day course) - Initial Deposit | 17 / 03 / 2025 | General admission | £200.00 | Add to cart |
| 22nd March - 10th May (8-week weekend course)- Full Payment | 22 / 03 / 2025 | General admission | £600.00 | Add to cart |
| 22nd March - 10th May (8-week weekend course)- Initial deposit | 22 / 03 / 2025 | General admission | £200.00 | Add to cart |
| 28th March - 2nd May (5-week course, 9 am - 5 pm on Fridays)- Full Payment | 28 / 03 / 2025 | General admission | £600.00 | Add to cart |
| 28th March - 2nd May (5-week course) - Initial Deposit | 28 / 03 / 2025 | General admission | £200.00 | Add to cart |
| 12th May - 16th May 2025 (5-day course) - Full Payment | 12 / 05 / 2025 | General admission | £600.00 | Add to cart |
| 12th May - 16th May 2025 (5-day course) - Initial Deposit | 12 / 05 / 2025 | General admission | £200.00 | Add to cart |
| 17th May - 5th July (8-week weekend course) - Full Payment | 17 / 05 / 2025 | General admission | £600.00 | Add to cart |
| 17th May - 5th July (8-week weekend course) - Initial Deposit | 17 / 05 / 2025 | General admission | £200.00 | Add to cart |