As Alternative Dispute Resolution grows, organisations must pioneer new standards for service provision and training. This is where Phoenix comes in. We set the quality benchmark for training new mediators and ensure that their delivery enhances public trust and credibility in the profession. We are therefore externally approved by domestic and international mediation organisations all across the globe. This includes the Civil Mediation Council, the International Mediation Institute, the Chartered Institute of Arbitrators, The Mediation Standards Board Australia and The New York Courts ADR Office.