In his Singapore Mediation Lecture in 2014, Brad Berenson (the Vice President and Senior Counsel for Litigation and Legal Policy of General Electric) explained why ADR can play an essential role in the future for resolving business disputes every dollar that goes to the cost of disputes is a dollar less for business, or a dollar more for its customers. According to him as a commercial proposition, litigation may provide needed predictability in some cases, but imposing this cumbersome and expensive process is not the ideal solution for a large share of international commercial disputes.

In the current business climate, the legal costs of regulating commercial agreements mean that the traditional practice of pursuing litigation in the resolution opportunity is no longer in the commercial interests of business. ADR is being increasingly encouraged by courts worldwide as a precursor to litigation in the resolution of commercial disputes. Phoenix employs a range of ADR methods to explore cost-effective solutions to dispute resolution and ensure as far as practicable that the business relationship remains or can be rebuilt. In most cases, we have proven to be a cost-effective alternative to litigation in a range of commercial environments. Our panel of very experienced, internationally recognised ADR practitioners operate globally and offer clients access to many ADR options under one roof. With unrivalled support services, Phoenix provides clients, a menu of ADR options to choose from. Alternatively, we can assist our client to choose which method is most suitable to efficiently resolve their issue.