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- admin@phoenixdisputesolutions.com
Our virtual mediation training programme is a first of its kind in the world. We use state of the art software to recreate a real-life classroom experience enabling attendees to learn and qualify as mediators from home or work. The virtual mediation training programme follows the same content and structure as our flagship Phoenix Mediation Course. This is a 40-hour mediation programme accredited by the Civil Mediation Council (see course dates at the bottom of this page).
To discover more on virtual training features and bookings, scroll down.
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How it works
The Platform
Our virtual learning programme uses Zoom for Education software and is powered by AyoTree online learning. Joining the classroom is as simple as using your given login details on our domain and pressing "launch". We work with you to provide comprehensive tech guidance and support to ensure that you are familiar with the software and ready to learn.
Run a Zoom classroom test >
Book a free classroom demo >
- During each session you will be able to hear everything the trainer is describing and view exactly what they are demonstrating, directly on your screen.
- Similarly, you will be able to see and hear your fellow trainees.
- You can communicate with the trainer and your fellow trainees during each session by audio and chat within the Zoom chat box.
- During the course, you will use a range of interactive learning tools to complete course exercises and activities.
- You gain personalised, one-on-one mediation practice training from your trainer through the advance breakout room feature.
- Live video;
- Crystal clear audio;
- Multiple interactive whiteboards;
- Markup and annotation tools;
- File and document sharing;
- Screen sharing; and
- Many other collaborations tools.
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Course Content
The virtual mediation training programme follows the same content and structure as our flagship Phoenix Mediation Course. This is an intensive 5-day programme accredited by the Civil Mediation Council. Our courses are heavily practice focused and allow you to gain personalised one-on-one training from our experienced mediation trainers. To discover more about the course content, our unique career guidance modules and training team, visit our mediation training page.
Why train virtually?
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Save time and costs
Classroom learning usually comes with a range of associated costs including travelling and sometimes accommodation. Virtual learning avoids these extra costs, offering best value for money spent.
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A quality learning experience
By utilising cutting-edge software currently used by higher education institutes, we deliver the highest quality user experience in a virtual setting and make no compromises on our standard.
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Productive working from home
As the COVID-19 outbreak continues to impact our lives and cancel appointments in our diaries, professionals working from home have the opportunity to use lost time productively by gaining an invaluable professional qualification.
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Convenient
As a virtual learner, you no longer have to concern yourself with anything other than learning. You can learn from where you want, without worrying about logistics, travelling, accommodation and parking.
Find out how you can grow your career by becoming a mediator
Fill in your details and we will arrange a 30-minute no-obligation consultation.
Contact us
Frequently Asked Questions
Successful completion of the training and associated assessments will result in students becoming certified and accredited mediators. There are three bodies with which accreditation is achieved:
a) The International Mediation Institute (IMI)
b) The Civil Mediation Council (CMC)
c) The Chartered Institute of Arbitrators (CIArb)
Cross-jurisdictional qualification in the United States will also be made available to successful trainees.
All of our trainers are highly experienced and regularly mediate complex disputes within their respective fields. The trainers come from varying backgrounds within mediation and the legal profession. Most of our trainers also have university lecturing experience.
The course is forty hours long and delivered over three different formats. The three formats are as follows:
- 5-day intensive course, full-day sessions everyday
- 5-week course, full-day sessions every Friday
- 8-week weekend course, half-day sessions every Saturday
All courses are delivered online. The content and methodology of the online training is however exactly the same as in-person training. The students attend all the sessions together and the course is highly dynamic and interactive. Around 60% of the training consists of practical roleplay exercises where students engage in a simulated mediation and receive feedback on their performance from coaches. The theory lectures also engage students in live discussion in the same way as an in-person lecture would.
The PDSL Mediation Training Course is internationally recognised for its high quality and academic rigour. The price of the course is £1,199.99.
Delegates can choose to make their payment for the course over three monthly instalments. You will be required to pay an initial deposit of £400 at the point of reservation, after which you will receive an invoice for two remaining instalments of £400.
Reservations are made using the bookings section at the bottom of this page.
You can reserve your place on the course via the bookings section at the bottom of this page. Simply select the date you would like to attend the course and your preferred method of payment before pressing add to cart.
You will then be required to provide some basic information and make your payment via our secure gateway.
Upcoming Programmes
To accommodate all delegates, PDSL delivers its accredited courses in three different formats:
5-day intensive Course:
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7th July - 11th July 2025 (5-day intensive course, 9 am - 5 pm everyday)
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14th July - 18th July 2025 (5-day intensive course, 9 am - 5 pm everyday)
5-week Friday Course:
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15th August - 12th September 2025 (5-week course, 9 am - 5 pm on Fridays)
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19th September - 17th October 2025 (5-week course, 9 am - 5 pm on Fridays)
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14th November - 12th December 2025 (5-week course, 9 am - 5 pm on Fridays)
8-week weekend Course:
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17th May - 5th July 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
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12th July - 30th August 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
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6th September - 25th October 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
Pricing & Reservations
The price of the course is £1,199.99.
Delegates can choose to make their payment for the course over three monthly instalments. You will be required to pay an initial deposit of £400 at the point of reservation, after which you will receive an invoice for two remaining instalments of £400.
Making a reservation
To make a reservation, please select your preferred training date below along with the appropriate payment option. This means that you can either choose to make a full payment of £1,199.99 or an initial deposit of £400. If you choose to make a deposit, the invoice for your next payment will be provided to you via email.
Please forward any queries to admin@phoenixdisputesolutions.com or call us at 0161 236 9735.
You can find out more about how online training works here and book your place by 'adding to cart' below.
All programmes are currently delivered online for the price of £1,199.99.
| Ticket Description | Date | Ticket Type | Price | Buy Now |
|---|---|---|---|---|
| 5-week course - 19th September - 17th October 2025 (9 am - 5pm on Fridays) | 19 / 09 / 2025 | General admission | £1,199.99 | Add to cart |
| 5-week course - 19th September - 17th October 2025 (9 am - 5pm on Fridays) - Initial Deposit | 19 / 09 / 2025 | General admission | £400.00 | Add to cart |
| 5-week course - 14th November - 12th December 2025 (9 am - 5pm on Fridays) | 14 / 11 / 2025 | General admission | £1,199.99 | Add to cart |
| 5-week course - 14th November - 12th December 2025 (9 am - 5pm on Fridays) - Initial Deposit | 14 / 11 / 2025 | General admission | £400.00 | Add to cart |