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- admin@phoenixdisputesolutions.com
- +44 (0) 161 236 9735
“Conflict is neither good nor bad. Properly managed, it is absolutely vital.”
We believe that the key to developing mediation is to set, maintain and deliver quality standards that will allow mediators to achieve satisfactory results for clients. The Phoenix Mediation training programme is therefore designed to provide a truly transformative professional learning experience which is in equal part demanding, rigorous and rewarding. Explore this page to discover more about the course content, key benefits and our training team. Information on upcoming dates and bookings can be viewed at the bottom of this page.
Why train with us?
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Experienced Trainers
Our trainers have 50+ years of combined mediation and training experience. The courses are therefore extremely rigorous and practice-focused.
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Train Virtually
Our virtual training programme allows you to become a mediator from the comfort of your home or work-desk. Click here to find out more.
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100% Recommendation Rate
At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find out what they have to say about us.
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Advanced mediation theory
We introduce delegates to advanced concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective.
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CMC Accredited
Our courses meet the highest domestic and international standards and are approved by the Civil Mediation Council. Successful completion of training leads to CMC certification.
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Staggered Courses
Phoenix delivers staggered training courses to accommodate professionals with busy diaries. These courses are spread over five-weeks with full-day sessions every week.
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Career building modules
We provide marketing sessions, networking opportunities and insight from our team of established mediators as well as guest speakers on how you can build your practice post-qualification.
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Covid-19 Discounts
We appreciate the impact of the Coronavirus and have discounted all our courses by 25%. We also offer easy payment plans to enable professionals to continue training as mediators.
About the Programme
Mediation Training Content
Over 5 days, candidates will discover conflict resolution in a new light and receive personalised one-on-one training to apply their new skills. Our trainers interact with delegates collectively and on an individual level, ensuring that their mediation techniques are developed in accordance with their strengths and weakness. The course includes:
- An introduction to Mediation
- Mediation around the globe
- The psychology of conflict
- Mediation Theory
- Step by step Mediation process
- Mediation ethics
- Negotiation masterclass
- Career Building Modules
- Complete a mediation training qualification externally approved by domestic and international organisations.
- Add value to your current role by diversifying your skill-set.
- Begin your transition to a new career.
- Form a firm understanding of what drives conflicts in different settings including civil/commercial, family and workplace.
- Learn to prevent, manage and resolve these conflicts.
- Develop an understanding of how to build your mediation career post-qualification through marketing sessions and guidance from leading figures in the field.
- Benefit from post-training support and facilitation to further your career as a mediator.
- Train with one of Britain's most experienced mediation training teams.
Anyone can become a mediator. As mediation grows, professionals from every field require the skills necessary to prevent, manage and resolve conflicts. Mediators with specific professional backgrounds can specialise as mediators within their fields as well as mediate other disputes. Besides lawyers, mediators can be:
- Business Leaders
- HR Professionals
- Coaches
- Psychologists
- NHS, Civil Servants
- Trade Union Representatives
- Other Professionals
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Online Training
To ensure that professionals are able to train as mediators whilst maintaining social distancing measures, Phoenix has successfully launched its virtual mediation training programme. You can now attend a mediation training course with the same level of content and rigour online from the comfort of your desk.
Testimonials
I gained a real insight into how mediation can work and how to be a mediator. Great course. Helpful staff. Worth the money.
'I would highly recommend the mediation accreditation course offered by Phoenix Dispute Solutions Ltd. It was a very interesting and challenging 5 days and it has opened my eyes to the world of mediation and I am looking forward to promoting my mediation practice. The administrative support provided during the course was faultless'
“I am most impressed by the quality of the course content, the trainer, the administrative support and the ease and promptness at which the company was able to adapt this training to a virtual one. Very well done to them as I am totally convinced and comfortable with virtual learning from henceforth. It has been a very good experience and the scepticism I initially exhibited regarding online training has completely been dissipated.”
'I was very impressed by the Phoenix Dispute Solutions’ course delivery. The level of attention given to ensuring customer satisfaction was excellent. The course delivery and materials were efficient, relevant and user-friendly. I would certainly recommend Phoenix'
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A Unique Offering
Trainee feedback from other mediation courses indicates that post-course, participants are often left in the dark and let down about pathways into the profession, regulatory requirements and overall career development. We distinguish ourselves from the competition by focusing on not just providing an accredited qualification, but also equipping trainees with the commercial understanding that is crucial in properly utilising this qualification.
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Frequently Asked Questions
Before, during and after undertaking training, you will have several questions about the course and the profession in general. We are committed to providing a comprehensive resource so that you are never left in the dark. You can access our mediation training FAQ’s below.
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Post-training facilitation
Having an experienced support network can be crucial to your career prospects. We therefore we aim to provide you with constant guidance and support through the early stages of your career. This includes email and helpline support for all our alumni.
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Staggered Learning for Professionals
Due to increasing demand, we have started delivering staggered training courses. Candidates who cannot afford to take a week out of work will now be able to train as mediators over a period of 5 weeks with one session taking place each week. Scroll down to the upcoming programmes section for more details on specific timetables for upcoming courses. Alternatively, contact us at admin@phoenixdisputesolutions.com or +44 (0) 161 236 9735
How do you become a Mediator?
The Mediation profession does not have an official regulator, which means that pathways into a career can be quite uncertain. So how do you become a Mediator?
Building your Mediation Career
At Phoenix, we seek to ensure that our alumni have the best possible training to succeed as Mediators. Watch this video to discover more about our career building modules.
Our Training Team
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Kevin Brown
Kevin is an international mediator and programme leader at Phoenix. He has over 30 rich and diverse years as a Senior Alternative Dispute Resolution (ADR) specialist working as a mediator/ombudsman.
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Suzanne Rab
Suzanne is an international mediator and barrister. Suzanne’s core area of practice is EU and competition law where she has represented businesses, public authorities and NGOs for over 15 years.
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Anita Craig
Anita has over 10+ years as a mediator and an academic. She runs her independent mediation practice at Straffordshire mediation and has taught on several Mediation programmes.
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Harriet Lipkin
Harriet has a rich professional background as a mediator, solicitor and lecturer. She combines her diverse experience to bring a unique and multi-layered flavor to our team.
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Kim Nicol
Kim is an experienced mediator with a background as an employment law solicitor. As a mediator, her expertise lies in helping businesses navigate internal and external conflicts through mediation.
Pricing
The Phoenix Mediation Training Programme is currently discounted at £1,499. Participants can take advantage of multiple discounts such as early bird, promo discount and multiple learners (2 or more persons booking the same course).
What's Included:
- You will receive training approved by the CMC.
- You will get the chance to learn from mediators with extensive experience in the field.
- You will receive support and facilitation both Pre & Post course.
- You will receive guidance to Career building in the field.
- You will receive refreshments.
Upcoming Programmes
| Ticket Description | Date | Ticket Type | Price | Buy Now |
|---|---|---|---|---|
| 5-week Staggered Course (Online, 7th Aug-4th Sep) | 07 / 08 / 2020 | General admission | £1,499.99 | Add to cart |
| 5-day Intensive Course (Online, 24th-28th August) | 24 / 08 / 2020 | General admission | £1,499.00 | Add to cart |
The next online training programme begins on the 7th August 2020. This will be a staggered course delivered over a period of 5 weeks with sessions taking place every Friday between 7th August and 4th September. This programme will deliver the same 40-hour mediation course as all of our other offerings but has been spread out to facilitate professionals.
Please forward any queries to admin@phoenixdisputesolutions.com or call us at 0161 236 9735.
You can find out more about how online training works here and book your place by 'adding to cart' above.