Workplace mediation is the ideal mechanism for encouraging an open and confidential dialogue between an employee and an employer at an early stage. Mediation helps to avoid the conflict from escalating and perhaps ending up in an Employment Tribunal. Bringing an external mediator into the meeting can improve greatly the chances of achieving a successful, sustainable, outcome by offering a fresh approach to resolve the problem. Being an experienced neutral third party, a mediator can bring a dose of common sense to the resolution of the dispute.
Soon, you will be able to undertake workplace mediation training with Phoenix. Our workplace mediation training course, delivered by trainers with many years of mediation experience, will allow you to take advantage of the increasing number of workplace disputes that require resolution.