Globally, many SMEs often lack the ability to access justice when trading relationships take a turn for the worse. Like individuals and marginal groups in society, businesses face hurdles in accessing justice. While large businesses and multinationals are well-resourced to take on their contractual counterparts should the need arise, the same is not true for smaller operations.  Given the importance of trade, there is a need to enable SMEs of many countries to operate effectively in the international space.

Phoenix offers less time-consuming, more cost-effective and efficient ways to deal with disputes of small commercial value.