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As Alternative Dispute Resolution grows, organisations must pioneer new standards for service provision and training. This is where Phoenix comes in. We set the quality benchmark for training new mediators and ensure that their delivery enhances public trust and credibility in the profession. We are therefore externally approved by domestic and international mediation organisations. This includes the Civil Mediation Council and through partnership with Mediation International, the International Mediation Institute. 

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To ensure that professionals can continue to train as mediators whilst maintaining social distancing, Phoenix is now delivering online training. Our online training has been a huge success, providing the same level of quality, rigour and practice as a face-to-face session. The programme uses Zoom for Education software and is powered by AyoTree online learning. Joining the classroom is as simple as using your given login details on our domain and pressing "launch". We work with you to provide comprehensive tech guidance and support to ensure that you are familiar with the software and ready to learn. You can learn more and sign up for an upcoming course today.

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