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Making conflict easier through advance ADR training, delivery and consultancy.
As Alternative Dispute Resolution grows, organisations must pioneer new standards for service provision and training. This is where Phoenix comes in. We set the quality benchmark for training new mediators and ensure that their delivery enhances public trust and credibility in the profession. We are therefore externally approved by domestic and international mediation organisations. This includes the Civil Mediation Council and through partnership with Mediation International, the International Mediation Institute.
To ensure that professionals can continue to train as mediators whilst maintaining social distancing, Phoenix is now delivering online training. Our online training has been a huge success, providing the same level of quality, rigour and practice as a face-to-face session. The programme uses Zoom for Education software and is powered by AyoTree online learning. Joining the classroom is as simple as using your given login details on our domain and pressing "launch". We work with you to provide comprehensive tech guidance and support to ensure that you are familiar with the software and ready to learn. You can learn more and sign up for an upcoming course today.
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“This Course is an outstanding Mediation Training resource. The level of teaching input and back up in terms of the learning materials is first class. I would not hesitate to recommend the PDSL / Phoenix Mediation Course to other Barristers.”
I gained a real insight into how mediation can work and how to be a mediator. Great course. Helpful staff. Worth the money.
'I would highly recommend the mediation accreditation course offered by Phoenix Dispute Solutions Ltd. It was a very interesting and challenging 5 days and it has opened my eyes to the world of mediation and I am looking forward to promoting my mediation practice. The administrative support provided during the course was faultless'
“I am most impressed by the quality of the course content, the trainer, the administrative support and the ease and promptness at which the company was able to adapt this training to a virtual one. Very well done to them as I am totally convinced and comfortable with virtual learning from henceforth. It has been a very good experience and the scepticism I initially exhibited regarding online training has completely been dissipated.”
'I was very impressed by the Phoenix Dispute Solutions’ course delivery. The level of attention given to ensuring customer satisfaction was excellent. The course delivery and materials were efficient, relevant and user-friendly. I would certainly recommend Phoenix'
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