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- admin@phoenixdisputesolutions.com
Our virtual mediation training program is a first of its kind in the world. We use state of the art software to recreate a real-life classroom experience enabling attendees to learn and qualify as mediators from home or work. The virtual mediation training program follows the same content and structure as our flagship Phoenix Mediation Course. This is an accredited 5-day course.
To discover more on virtual training features and bookings, scroll down.
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How it works
The Platform
Our virtual learning program uses Zoom for Education software and is powered by AyoTree online learning. Joining the classroom is as simple as using your given login details on our domain and pressing "launch". We work with you to provide comprehensive tech guidance and support to ensure that you are familiar with the software and ready to learn.
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- During each session you will be able to hear everything the trainer is describing and view exactly what they are demonstrating, directly on your screen.
- Similarly, you will be able to see and hear your fellow trainees.
- You can communicate with the trainer and your fellow trainees during each session by audio and chat within the Zoom chat box.
- During the course, you will use a range of interactive learning tools to complete course exercises and activities.
- You gain personalised, one-on-one mediation practice training from your trainer through the advance breakout room feature.
- Live video;
- Crystal clear audio;
- Multiple interactive whiteboards;
- Markup and annotation tools;
- File and document sharing;
- Screen sharing; and
- Many other collaborations tools.
Why train virtually?
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Save Time and Costs
Classroom learning usually comes with a range of associated costs including travelling and sometimes accommodation. Virtual learning avoids these extra costs, offering best value for money spent.
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A Quality Learning Experience
By utilizing cutting-edge software currently used by higher education institutes, we deliver the highest quality user experience in a virtual setting and make no compromises on our standards.
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Productive working from home
As remote-working is normalized, professionals have the opportunity to gain the same level of qualification from their own desk without travelling to a location.
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Virtual Training Discounts
Virtual learning means less overhead costs for the training provider, which is why all of our courses delivered at a 45% discount from our face-to-face sessions.
Find out how you can grow your career by becoming a mediator
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Testimonials
I was impressed by the quality of the course content, the instructor, the administrative support and particularly the way in which the training has been adapted for online learning.
This course has enabled me to develop from not really understanding what mediation comprises of, to being confident in my mediation role and how to conduct a mediation. This accredited training course is of high quality, with an experienced trainer and excellent support team. Highly recommend.
I’d recommend the course to anyone who is considering being a Mediator
Phoenix were incredibly helpful and easy to work with – nothing was too much trouble for them. I found the 5 weekly sessions easier to accommodate within my practice than taking a whole week out. The course materials were of a high-quality, and the trainer was very knowledgeable, patient and clear in her presentation. I would recommend them to anyone thinking of training as a mediator.
Phoenix ran a professional mediation course which was tailored to my and those of the other Counsels in my set. The trainer was extremely professional and well organised and the course ran extremely smoothly
“This Course is an outstanding Mediation Training resource. The level of teaching input and back up in terms of the learning materials is first class. I would not hesitate to recommend the PDSL / Phoenix Mediation Course to other Barristers.”
I gained a real insight into how mediation can work and how to be a mediator. Great course. Helpful staff. Worth the money.
'I would highly recommend the mediation accreditation course offered by Phoenix Dispute Solutions Ltd. It was a very interesting and challenging 5 days and it has opened my eyes to the world of mediation and I am looking forward to promoting my mediation practice. The administrative support provided during the course was faultless'
“I am most impressed by the quality of the course content, the trainer, the administrative support and the ease and promptness at which the company was able to adapt this training to a virtual one. Very well done to them as I am totally convinced and comfortable with virtual learning from henceforth. It has been a very good experience and the scepticism I initially exhibited regarding online training has completely been dissipated.”
'I was very impressed by the Phoenix Dispute Solutions’ course delivery. The level of attention given to ensuring customer satisfaction was excellent. The course delivery and materials were efficient, relevant and user-friendly. I would certainly recommend Phoenix'
Frequently Asked Questions
Virtual learning allows you to attend our accredited mediation training program without leaving your home or office, using the Zoom for Education virtual classroom platform.
Zoom for education requires minimum technical specs readily available in most devices:
- An internet connection – broadband wired or wireless (3G or 4G/LTE)
- Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam - built-in or USB plug-in
- Or, a HD cam or HD camcorder with video capture card
For information on compatible operating systems and more, click here.
Before and during the programme, you will receive comprehensive tech support and guidance to familirise yourself with using the the virtual software. Phoenix will work with you to deliver free demonstration sessions, user guides and video screencasts to ensure smooth attendance of the course.
Our mediation trainers are specially trained on how to interact with remote attendees using the Zoom for Education features such as audio, chat and annotation and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
Upcoming Programmes
To accommodate all delegates, PDSL delivers its accredited courses three different formats:
- Intensive 5-day Course - This is our standard 40-hour program with full-day sessions throughout the week from Monday to Friday.
- 5-Week Courses - This staggered course is delivered over a period of 5 weeks with full-day sessions (9 am - 5 pm PDT) taking place every Friday. This program will deliver the same 40-hour mediation course as all of our other offerings but has been spread out to facilitate professionals.
- 8-Week weekend Course - This staggered course is delivered over a period of 8 weeks with 4-hour sessions (9 am - 1 pm PDT) taking place every Saturday.
Please forward any queries to admin@phoenixdisputesolutions.com or call us at +1 (628) 592-1182.
You can find out more about how online training works here and book your place by 'adding to cart' below.