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- admin@phoenixdisputesolutions.com
Our virtual mediation training program is a first of its kind in the world. We use state of the art software to recreate a real-life classroom experience enabling attendees to learn and qualify as mediators from home or work. The virtual mediation training program follows the same content and structure as our flagship Phoenix Mediation Course. This is an accredited 5-day course.
To discover more on virtual training features and bookings, scroll down.
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How it works
The Platform
Our virtual learning program uses Zoom for Education software and is powered by AyoTree online learning. Joining the classroom is as simple as using your given login details on our domain and pressing "launch". We work with you to provide comprehensive tech guidance and support to ensure that you are familiar with the software and ready to learn.
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- During each session you will be able to hear everything the trainer is describing and view exactly what they are demonstrating, directly on your screen.
- Similarly, you will be able to see and hear your fellow trainees.
- You can communicate with the trainer and your fellow trainees during each session by audio and chat within the Zoom chat box.
- During the course, you will use a range of interactive learning tools to complete course exercises and activities.
- You gain personalised, one-on-one mediation practice training from your trainer through the advance breakout room feature.
- Live video;
- Crystal clear audio;
- Multiple interactive whiteboards;
- Markup and annotation tools;
- File and document sharing;
- Screen sharing; and
- Many other collaborations tools.
Why train virtually?
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Save Time and Costs
Classroom learning usually comes with a range of associated costs including travelling and sometimes accommodation. Virtual learning avoids these extra costs, offering best value for money spent.
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A Quality Learning Experience
By utilizing cutting-edge software currently used by higher education institutes, we deliver the highest quality user experience in a virtual setting and make no compromises on our standards.
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Productive working from home
As remote-working is normalized, professionals have the opportunity to gain the same level of qualification from their own desk without travelling to a location.
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Virtual Training Discounts
Virtual learning means less overhead costs for the training provider, which is why all of our courses delivered at a 45% discount from our face-to-face sessions.
Find out how you can grow your career by becoming a mediator
Fill in your details and we will arrange a 30-minute no-obligation consultation.
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Testimonials
I have found the administration of this course to be better than I have ever seen before. Everything, for me, ran like clockwork, was well organised. It was better than the technical and administrative skills of my employer and any university I have attended. Everything was streamlined, refined. Even down to being sent individual zip files which clearly identified the parts we were to play. This information could have been discerned from the documents provided, but the administration made it explicitly clear, leaving no margin for error and everything was just completed to such a high standard. Excellent.
The whole process was awesome and I am happy I attended. I will be more than happy to attend another programme by Phoenix if time will allow me. Thank you all so much. It has been a wonderful experience.
One of the best, most realistic and effective training courses I've attended
This has been the best course I have ever attended. The trainers were clearly experienced professionals, knowledgeable about the craft and able to pass on that knowledge to assist me with the development of my own skill set. I was initially a little apprehensive about the role play element to the course, but once you do it you realise its relevance and importance in order to progress.
This is the best administered course I have attended, and I have attended lots of courses over the years
Frequently Asked Questions
Virtual learning allows you to attend our accredited mediation training program without leaving your home or office, using the Zoom for Education virtual classroom platform.
Zoom for education requires minimum technical specs readily available in most devices:
- An internet connection – broadband wired or wireless (3G or 4G/LTE)
- Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam - built-in or USB plug-in
- Or, a HD cam or HD camcorder with video capture card
For information on compatible operating systems and more, click here.
Before and during the programme, you will receive comprehensive tech support and guidance to familirise yourself with using the the virtual software. Phoenix will work with you to deliver free demonstration sessions, user guides and video screencasts to ensure smooth attendance of the course.
Our mediation trainers are specially trained on how to interact with remote attendees using the Zoom for Education features such as audio, chat and annotation and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
Upcoming Programmes
To accommodate all delegates, PDSL delivers its accredited courses three different formats:
- Intensive 5-day Course - This is our standard 40-hour program with full-day sessions throughout the week from Monday to Friday.
- 5-Week Courses - This staggered course is delivered over a period of 5 weeks with full-day sessions (9 am - 5 pm PDT) taking place every Friday. This program will deliver the same 40-hour mediation course as all of our other offerings but has been spread out to facilitate professionals.
- 8-Week weekend Course - This staggered course is delivered over a period of 8 weeks with 4-hour sessions (9 am - 1 pm PDT) taking place every Saturday.
Please forward any queries to admin@phoenixdisputesolutions.com or call us at +1 (628) 592-1182.
You can find out more about how online training works here and book your place by 'adding to cart' below.