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“Conflict is neither good nor bad. Properly managed, it is absolutely vital.”

Phoenix Dispute Solutions (PDSL) is an internationally accredited provider of mediation training. In partnership with the University of Law, PDSL will continue to offer its mediation training courses to law students in summer 2024. All courses will be delivered virtually. Please scroll down to find out more about the course, training dates and booking information. 


 Civil Mediation Council image - World Values Day      Image result for civil mediation council logo        REGULATIONS OF THE CHARTERED INSTITUTE OF ARBITRATORS 


Why train with us?

  • CMC, CIArb & IMI Accredited

    Our courses are approved by the Civil Mediation Council, Chartered Institute of Arbitrators and the International Mediation Institute.


  • Train Virtually

    Our training programmes are virtual and allow you to become a mediator from the comfort of your home or work-desk.


  • 100% Recommendation Rate

    At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find some of our client testimonials.

  • Advanced Mediation Theory

    We introduce delegates to concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective.

  • Global Experience

    PDSL is a recognised training provider across multiple continents, over ten countries and dozens of jurisdictions including New York State. Trainees can cross-qualify as mediators in the US and Australia through a hassle-free process. 

  • Staggered Courses

    Phoenix delivers staggered training courses to accomodate professionals and students with busy diaries. These courses are spread over five or eight weeks.

  • Experienced Trainers

    Our training panel has 50+ years of combined expertise in mediation and coaching. Scroll below to view individual trainer profiles.


  • Student Training Discounts

    In partnership with the University of Law, we are currently providing a 50% reduction on our standard commercial pricing.


Speak with one of our experts today

Fill in your details and we will call you for a free 30-minute consultation to discuss:

  • How mediation can help your career development.
  • The pathways to and requirements for becoming a mediator.
  • How PDSL can help you become a fully qualified and accredited mediator.
  • Any further questions you might have.

Contact Us

The Trainers

Frequently Asked Questions

Successful completion of the training and associated assessments will result in you becoming a certified and accredited mediator. There are three bodies with whom you can achieve accreditation:


a) The International Mediation Institute (IMI)

b) The Civil Mediation Council (CMC)

c) The Chartered Institute of Arbitrators (CIArb)

Cross-jurisdictional qualification in the United States and Australia will also be made available to successful trainees.

All of our trainers are highly experienced and regularly mediate complex disputes within their respective fields. The trainers come from varying backgrounds within mediation and the legal profession. Most of our trainers also have university lecturing experience.

Some key trainer profiles can be viewed above. 

The course is forty hours long and delivered over three different formats. The three formats are as follows: 

  • 5-day intensive course, full-day sessions everyday
  • 5-week course, full-day sessions every Friday
  • 8-week weekend course, half-day sessions every Saturday

All courses are delivered online. The content and methodology of the online training is however exactly the same as in-person training. The students attend all the sessions together and the course is highly dynamic and interactive. Around 60% of the training consists of practical roleplay exercises where students engage in a simulated mediation and receive feedback on their performance from coaches. The theory lectures also engage students in live discussion in the same way as an in-person lecture would. 


The PDSL Mediation Training Course is internationally recognised for its high quality and academic rigour. It typically costs £1,199.99 plus VAT for professionals to attend the course online. Under a special student discount for the University of Law, the course is available for £500 (plus VAT) to all of its students.

You can choose to pay for the course using a five month interest-free payment plan. This will include include an initial deposit of £200, followed by four monthly payments of £100 each. The instalments are to be paid directly to PDSL using the bookings section at the bottom of this page. All instalments must be completed before the beginning of your selected course date. 

You can reserve your place on the course via the bookings section at the bottom of this page. Simply select the date you would like to attend the course and your preferred method of payment before pressing add to cart.

You will then be required to provide some basic information and make your payment via our secure gateway.



Mediation Training Course (ULaw Students Only)

PDSL continues to deliver it's globally recognised mediation training programme to students at the University of Law. Students are welcome to attend the most suitable dates for them:

5-day intensive Course:

  • 8th July - 12th July 2024 (5-day intensive course, 9 am - 5 pm everyday) (FULLY BOOKED)

  • 15th July - 19th July 2024 (5-day intensive course, 9 am - 5 pm everyday)

  • 29th July -  2nd August 2024 (5-day intensive course, 9 am - 5 pm everyday) (FULLY BOOKED)

  • 23rd September -  27th September 2024 (5-day intensive course, 9 am - 5 pm everyday)

5-week Friday Course:

  • 16th August – 13th September 2024 (5-week course, 9 am - 5 pm on Fridays)

  • 20th September – 18th October 2024 (5-week course, 9 am - 5 pm on Fridays)

8-week weekend Course:

  • 13th July - 31st August 2024 (8-week weekend course, 9 am - 1 pm on Saturdays)

  • 14th September - 2nd November 2024 (8-week weekend course, 9 am - 1 pm on Saturdays)

Pricing & Payments

The price of the course is £600 (VAT inclusive) under a special student discount. The price of the training is discounted from the original price of £1,199.99 (plus VAT.)

Students can choose to make their payment for the course over five monthly instalments. You will be required to pay an initial deposit of £200 at the point of reservation, after which you will receive an invoice for four remaining instalments of £100.

Making a reservation

To make a reservation, please select your preferred training date below along with the appropriate payment option. This means that you can either choose to make a full payment of £600 (VAT inclusive) or an initial deposit of £200. If you choose to make a deposit, the invoice for your next payment will be provided to you via email. 

Please forward any queries to or call us at +44 (0) 161 236 9735.

All courses are currently delivered online with a special discount from the original price of £1,199.99.

(Mobile users please scroll right for add to cart button)


Ticket Description Date Ticket Type Price Buy Now
23rd September - 27th September 2024 (5-day course) - Full Payment 23 / 09 / 2024 General admission £600.00 Add to cart
23rd September - 27th September 2024 (5-day course) - Initial Deposit 23 / 09 / 2024 General admission £200.00 Add to cart

(For further date tickets, please use the next page ">>" button above)