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- admin@phoenixdisputesolutions.com
“Conflict is neither good nor bad. Properly managed, it is absolutely vital.”
Phoenix Dispute Solutions (PDSL) is an internationally accredited provider of mediation training. Since 2021, PDSL has been offering its mediation training courses in partnership with the University of Law. Please scroll down to find out more about the course, training dates and booking information.
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Why train with us?
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CMC, CIArb & IMI Accredited
Our courses are approved by the Civil Mediation Council, Chartered Institute of Arbitrators and the International Mediation Institute.
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Train Virtually
Our virtual training programme allows you to become a mediator from the comfort of your home or work-desk.
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100% Recommendation Rate
At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find some of our client testimonials.
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Advance Mediation Theory
We introduce delegates to advanced concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective.
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Global Experience
PDSL is a recognised training provider across multiple continents, over ten countries and dozens of jurisdictions including New York State.
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Staggered Courses
Phoenix delivers staggered training courses to accomodate professionals and students with busy diaries. These courses are spread over five or eight weeks.
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Experienced Trainers
Our training panel has 50+ years of combined expertise in mediation. Scroll below to view individual trainer profiles.
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Alumni Training Discounts
In partnership with the University of Law, we are currently providing a 30% reduction on our standard commercial pricing to alumni.
Speak with one of our experts today
Fill in your details and we will call you for a free 30-minute consultation to discuss:
- How mediation can help your career development.
- The pathways to and requirements for becoming a mediator.
- How PDSL can help you become a fully qualified and accredited mediator.
- Any further questions you might have.
Contact Us
The Trainers
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Holly Wilde
A lawyer and crown servant with a human rights focus who has turned her hand to mediation to assist parties to resolve disputes and improve relationships.
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Pam Whitehead
Pam Whitehead is a former solicitor, corporate professional and ex-head of HR at Lloyds Baking Group. Pam's multilateral experience includes director level positions within the UK and abroad, allowing her to successfully deliver mediation, mediation training and consultancy and coaching to large organisations through PJW HR Ltd.
Frequently Asked Questions
The PDSL Mediation Training Course provides a recognised professional qualification. Successfully completing the course assessment will result in you becoming a PDSL accredited and International Mediation Institute qualified mediator. You will be able to register with both organisations as a mediator.
You will also have the opportunity to be qualified with the Civil Mediation Council (CMC) and become eligible as a CMC Associate. Under CMC guidelines, this will require you to undertake an in-person assessment after the completion of the course. This will be an in-person assessment in a location near you. This assessment will require a £50 administration fee to attend.
All of our trainers are highly experienced and regularly mediate complex disputes within their respective fields. The trainers come from varying backgrounds within mediation and the legal profession. Most of our trainers also have university lecturing experience.
Some key trainer profiles can be viewed above.
The course is forty hours long and delivered over three different formats. The three formats are as follows:
- 5-day intensive course, full-day sessions everyday
- 5-week course, full-day sessions every Friday
- 8-week weekend course, half-day sessions every Saturday
The course will be delivered online. Our virtual mediation training programme is a first of its kind in the world. We use Ayotree classroom management software and Zoom Meetings to provide a seamless and interactive learning experience. Find out more about how our virtual training works here.
The PDSL Mediation Training Course is internationally recognised for its high quality and academic rigour. It typically costs £1,199.99 for professionals to attend the course online. Under a special student discount for the University of Law alumni, the course is available for £750 plus VAT.
You can choose to pay for the course with three instalments. The instalments are to be paid directly to PDSL using the bookings section at the bottom of this page. All instalments must be completed before the beginning of your selected course date.
You can reserve your place on the course via the bookings section at the bottom of this page. Simply select the date you would like to attend the course and your preferred method of payment before pressing add to cart.
You will then be required to provide some basic information and make your payment via our secured gateway.
Testimonials
Testimonials
I was impressed by the quality of the course content, the instructor, the administrative support and particularly the way in which the training has been adapted for online learning.
This course has enabled me to develop from not really understanding what mediation comprises of, to being confident in my mediation role and how to conduct a mediation. This accredited training course is of high quality, with an experienced trainer and excellent support team. Highly recommend.
I’d recommend the course to anyone who is considering being a Mediator
Phoenix were incredibly helpful and easy to work with – nothing was too much trouble for them. I found the 5 weekly sessions easier to accommodate within my practice than taking a whole week out. The course materials were of a high-quality, and the trainer was very knowledgeable, patient and clear in her presentation. I would recommend them to anyone thinking of training as a mediator.
Phoenix ran a professional mediation course which was tailored to my and those of the other Counsels in my set. The trainer was extremely professional and well organised and the course ran extremely smoothly
“This Course is an outstanding Mediation Training resource. The level of teaching input and back up in terms of the learning materials is first class. I would not hesitate to recommend the PDSL / Phoenix Mediation Course to other Barristers.”
I gained a real insight into how mediation can work and how to be a mediator. Great course. Helpful staff. Worth the money.
'I would highly recommend the mediation accreditation course offered by Phoenix Dispute Solutions Ltd. It was a very interesting and challenging 5 days and it has opened my eyes to the world of mediation and I am looking forward to promoting my mediation practice. The administrative support provided during the course was faultless'
“I am most impressed by the quality of the course content, the trainer, the administrative support and the ease and promptness at which the company was able to adapt this training to a virtual one. Very well done to them as I am totally convinced and comfortable with virtual learning from henceforth. It has been a very good experience and the scepticism I initially exhibited regarding online training has completely been dissipated.”
'I was very impressed by the Phoenix Dispute Solutions’ course delivery. The level of attention given to ensuring customer satisfaction was excellent. The course delivery and materials were efficient, relevant and user-friendly. I would certainly recommend Phoenix'
Bookings
Mediation Training Course (ULaw Alumni Only)
PDSL continues to deliver its globally recognised mediation training programmes to the University of Law alumni. Following are the upcoming course dates:
5-day intensive Course:
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3rd February - 7th February 2025 (5-day intensive course, 9 am - 5 pm everyday)
5-week Friday Course:
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24th January – 21st February 2025 (5-week course, 9 am - 5 pm on Fridays)
8-week weekend Course:
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25th January - 15th March 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
Pricing & Payments
The price of the course is £750 plus VAT under a special Ulaw alumni discount. The price of the training is discounted from the original price of £1,199.99.
Alumni can choose to make their payment for the course over three monthly instalments. You will be required to pay an initial deposit of £300 at the point of reservation, after which you will receive an invoice for your remaining instalments.
Please note that all instalments must be completed before the start of your selected training course.
Making a reservation
To make a reservation, please select your preferred training date below along with the appropriate payment option. This means that you can either choose to make a full payment of £750 plus VAT or an initial deposit of £300. If you choose to make a deposit, the invoice for your next payment will be provided to you via email.
Please forward any queries to admin@phoenixdisputesolutions.com or call us at +44 (0) 161 236 9735.
All courses are currently delivered online with a special discount from the original price of £1,199.99.
(Mobile users please scroll right for add to cart button)
| Ticket Description | Date | Ticket Type | Price | Buy Now |
|---|---|---|---|---|
| Full Payment - 24th January – 21st February 2025 (5-week course) | 24 / 01 / 2025 | General admission | £900.00 | Add to cart |
| Initial Deposit - 24th January – 21st February 2025 (5-week course) | 24 / 01 / 2025 | General admission | £300.00 | Add to cart |
| Full Payment - 25th January - 15th March 2025 (8-week weekend course) | 25 / 01 / 2025 | General admission | £900.00 | Add to cart |
| Initial Deposit - 25th January - 15th March 2025 (8-week weekend course) | 25 / 01 / 2025 | General admission | £300.00 | Add to cart |
| Full Payment - 3rd February - 7th February 2025 (5-day course) | 03 / 02 / 2025 | General admission | £900.00 | Add to cart |
| Initial Deposit - 3rd February - 7th February 2025 (5-day course) | 03 / 02 / 2025 | General admission | £300.00 | Add to cart |