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- admin@phoenixdisputesolutions.com
“Conflict is neither good nor bad. Properly managed, it is absolutely vital.”
Phoenix Dispute Solutions (PDSL) is an internationally accredited provider of mediation training. Since 2021, PDSL has been offering its mediation training courses in partnership with the University of Law. Please scroll down to find out more about the course, training dates and booking information.
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Why train with us?
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CMC, CIArb & IMI Accredited
Our courses are approved by the Civil Mediation Council, Chartered Institute of Arbitrators and the International Mediation Institute.
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Train Virtually
Our virtual training programme allows you to become a mediator from the comfort of your home or work-desk.
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100% Recommendation Rate
At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find some of our client testimonials.
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Advance Mediation Theory
We introduce delegates to advanced concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective.
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Global Experience
PDSL is a recognised training provider across multiple continents, over ten countries and dozens of jurisdictions including New York State.
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Staggered Courses
Phoenix delivers staggered training courses to accomodate professionals and students with busy diaries. These courses are spread over five or eight weeks.
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Experienced Trainers
Our training panel has 50+ years of combined expertise in mediation. Scroll below to view individual trainer profiles.
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Alumni Training Discounts
In partnership with the University of Law, we are currently providing a 30% reduction on our standard commercial pricing to alumni.
Speak with one of our experts today
Fill in your details and we will call you for a free 30-minute consultation to discuss:
- How mediation can help your career development.
- The pathways to and requirements for becoming a mediator.
- How PDSL can help you become a fully qualified and accredited mediator.
- Any further questions you might have.
Contact Us
The Trainers
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Holly Wilde
A lawyer and crown servant with a human rights focus who has turned her hand to mediation to assist parties to resolve disputes and improve relationships.
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Pam Whitehead
Pam Whitehead is a former solicitor, corporate professional and ex-head of HR at Lloyds Baking Group. Pam's multilateral experience includes director level positions within the UK and abroad, allowing her to successfully deliver mediation, mediation training and consultancy and coaching to large organisations through PJW HR Ltd.
Frequently Asked Questions
The PDSL Mediation Training Course provides a recognised professional qualification. Successfully completing the course assessment will result in you becoming a PDSL accredited and International Mediation Institute qualified mediator. You will be able to register with both organisations as a mediator.
You will also have the opportunity to be qualified with the Civil Mediation Council (CMC) and become eligible as a CMC Associate. Under CMC guidelines, this will require you to undertake an in-person assessment after the completion of the course. This will be an in-person assessment in a location near you. This assessment will require a £50 administration fee to attend.
All of our trainers are highly experienced and regularly mediate complex disputes within their respective fields. The trainers come from varying backgrounds within mediation and the legal profession. Most of our trainers also have university lecturing experience.
Some key trainer profiles can be viewed above.
The course is forty hours long and delivered over three different formats. The three formats are as follows:
- 5-day intensive course, full-day sessions everyday
- 5-week course, full-day sessions every Friday
- 8-week weekend course, half-day sessions every Saturday
The course will be delivered online. Our virtual mediation training programme is a first of its kind in the world. We use Ayotree classroom management software and Zoom Meetings to provide a seamless and interactive learning experience. Find out more about how our virtual training works here.
The PDSL Mediation Training Course is internationally recognised for its high quality and academic rigour. It typically costs £1,199.99 for professionals to attend the course online. Under a special student discount for the University of Law alumni, the course is available for £750 plus VAT.
You can choose to pay for the course with three instalments. The instalments are to be paid directly to PDSL using the bookings section at the bottom of this page. All instalments must be completed before the beginning of your selected course date.
You can reserve your place on the course via the bookings section at the bottom of this page. Simply select the date you would like to attend the course and your preferred method of payment before pressing add to cart.
You will then be required to provide some basic information and make your payment via our secured gateway.
Testimonials
Testimonials
I have found the administration of this course to be better than I have ever seen before. Everything, for me, ran like clockwork, was well organised. It was better than the technical and administrative skills of my employer and any university I have attended. Everything was streamlined, refined. Even down to being sent individual zip files which clearly identified the parts we were to play. This information could have been discerned from the documents provided, but the administration made it explicitly clear, leaving no margin for error and everything was just completed to such a high standard. Excellent.
The whole process was awesome and I am happy I attended. I will be more than happy to attend another programme by Phoenix if time will allow me. Thank you all so much. It has been a wonderful experience.
One of the best, most realistic and effective training courses I've attended
This has been the best course I have ever attended. The trainers were clearly experienced professionals, knowledgeable about the craft and able to pass on that knowledge to assist me with the development of my own skill set. I was initially a little apprehensive about the role play element to the course, but once you do it you realise its relevance and importance in order to progress.
This is the best administered course I have attended, and I have attended lots of courses over the years
Bookings
Mediation Training Course (ULaw Alumni Only)
PDSL continues to deliver its globally recognised mediation training programmes to the University of Law alumni. Following are the upcoming course dates:
5-day intensive Course:
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17th March - 21st March 2025 (5-day intensive course, 9 am - 5 pm everyday)
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12th May - 16th May 2025 (5-day intensive course, 9 am - 5 pm everyday)
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7th July - 11th July 2025 (5-day intensive course, 9 am - 5 pm everyday)
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14th July - 18th July 2025 (5-day intensive course, 9 am - 5 pm everyday)
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28th July - 1st August 2025 (5-day intensive course, 9 am - 5 pm everyday)
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22nd September - 26th September 2025 (5-day intensive course, 9 am - 5 pm everyday)
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3rd November - 7th November 2025 (5-day intensive course, 9 am - 5 pm everyday)
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8th December - 12th December 2025 (5-day intensive course, 9 am - 5 pm everyday)
5-week Friday Course:
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28th March - 2nd May (5-week course, 9 am - 5 pm on Fridays except for Good Friday)
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15th August - 12th September 2025 (5-week course, 9 am - 5 pm on Fridays)
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19th September - 17th October 2025 (5-week course, 9 am - 5 pm on Fridays)
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14th November - 12th December 2025 (5-week course, 9 am - 5 pm on Fridays)
8-week weekend Course:
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22nd March - 10th May (8-week weekend course, 9 am - 1 pm on Saturdays)
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17th May - 5th July (8-week weekend course, 9 am - 1 pm on Saturdays)
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12th July - 30th August 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
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6th September - 25th October 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
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25th October - 13th December 2025 (8-week weekend course, 9 am - 1 pm on Saturdays)
Pricing & Payments
The price of the course is £750 plus VAT under a special Ulaw alumni discount. The price of the training is discounted from the original price of £1,199.99.
Alumni can choose to make their payment for the course over three monthly instalments. You will be required to pay an initial deposit of £300 at the point of reservation, after which you will receive an invoice for your remaining instalments.
Please note that all instalments must be completed before the start of your selected training course.
Making a reservation
To make a reservation, please select your preferred training date below along with the appropriate payment option. This means that you can either choose to make a full payment of £750 plus VAT or an initial deposit of £300. If you choose to make a deposit, the invoice for your next payment will be provided to you via email.
Please forward any queries to admin@phoenixdisputesolutions.com or call us at +44 (0) 161 236 9735.
All courses are currently delivered online with a special discount from the original price of £1,199.99.
(Mobile users please scroll right for add to cart button)
| Ticket Description | Date | Ticket Type | Price | Buy Now |
|---|---|---|---|---|
| 17th March - 21st March 2025 (5-day course) - Full Payment | 17 / 03 / 2025 | General admission | £900.00 | Add to cart |
| 17th March - 21st March 2025 (5-day course) - Initial Deposit | 17 / 03 / 2025 | General admission | £300.00 | Add to cart |
| 22nd March - 10th May (8-week weekend course)- Full Payment | 22 / 03 / 2025 | General admission | £900.00 | Add to cart |
| 22nd March - 10th May (8-week weekend course)- Initial deposit | 22 / 03 / 2025 | General admission | £300.00 | Add to cart |
| 28th March - 2nd May (5-week course)- Full Payment | 28 / 03 / 2025 | General admission | £900.00 | Add to cart |
| 28th March - 2nd May (5-week course) - Initial Deposit | 28 / 03 / 2025 | General admission | £300.00 | Add to cart |
| 12th May - 16th May 2025 (5-day course) - Full Payment | 12 / 05 / 2025 | General admission | £900.00 | Add to cart |
| 12th May - 16th May 2025 (5-day course) - Initial Deposit | 12 / 05 / 2025 | General admission | £300.00 | Add to cart |
| 17th May - 5th July (8-week weekend course) - Full Payment | 17 / 05 / 2025 | General admission | £900.00 | Add to cart |
| 17th May - 5th July (8-week weekend course) - Initial Deposit | 17 / 05 / 2025 | General admission | £300.00 | Add to cart |