User account menu

Shopping Cart

“Conflict is neither good nor bad. Properly managed, it is absolutely vital.”

Phoenix Dispute Solutions (PDSL) is an internationally accredited provider of mediation training for professionals and students. PDSL will be exclusively offering its mediation training courses to the university's students in the summer of 2023. Please scroll down to find out more about the course, training dates and booking information. 


 Civil Mediation Council image - World Values Day      Image result for civil mediation council logo        REGULATIONS OF THE CHARTERED INSTITUTE OF ARBITRATORS 


Why train with us?

  • CMC, CIArb & IMI Accredited

    Our courses are approved by the Civil Mediation Council, Chartered Institute of Arbitrators and the International Mediation Institute.

  • Train Virtually

    Our virtual training programme allows you to become a mediator from the comfort of your home or work-desk.

  • 100% Recommendation Rate

    At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find some of our client testimonials.  

  • Advance Mediation Theory

    We introduce delegates to advanced concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective.

  • Global Experience

    PDSL is a recognised training provider across multiple continents, over ten countries and dozens of jurisdictions including New York State.

  • Staggered Courses

    Phoenix delivers staggered training courses to accomodate professionals and students with busy diaries. These courses are spread over five or eight weeks.

  • Experienced Trainers

    Our training panel has 50+ years of combined expertise in mediation. Scroll below to view individual trainer profiles.

  • Student Training Discounts

    Students are entitled to a more than 50% discount on our commercial prices. 

Speak with one of our experts today

Fill in your details and we will call you for a free 30-minute consultation to discuss:

  • How mediation can help your career development.
  • The pathways to and requirements for becoming a mediator.
  • How PDSL can help you become a fully qualified and accredited mediator.
  • Any further questions you might have.

Contact Us

The Trainers

Frequently Asked Questions

The PDSL Mediation Training Course provides a recognised professional qualification. Successfully completing the course assessments will result in you becoming a PDSL, Chartered Institute of Arbitrators (CIArb) and International Mediation Institute (IMI) qualified mediator. You will thereafter be able to register with all three organisations. 

You will also have the opportunity to be qualified with the Civil Mediation Council (CMC) and become eligible as a CMC Associate. Under CMC guidelines, this will require you to undertake an extra assessment after the completion of your 5-day online course. This face-to-face assessment will be held in Central London on the 28th June. This assessment will require a £100 administration fee to attend. 

All of our trainers are highly experienced and regularly mediate complex disputes within their respective fields. The trainers come from varying backgrounds within mediation and the legal profession. Most of our trainers also have university lecturing experience.

Some key trainer profiles can be viewed above. 

The course is forty hours long and delivered over three different formats. The three formats are as follows: 

  • 5-day intensive course, full-day sessions everyday
  • 5-week course, full-day sessions every Friday
  • 8-week weekend course, half-day sessions every Saturday

The course will be delivered online. Our virtual mediation training programme is a first of its kind in the world. We use Ayotree classroom management software and Zoom Meetings to provide a seamless and interactive learning experience. Find out more about how our virtual training works here.

The PDSL Mediation Training Course is internationally recognised for its high quality and academic rigour. It typically costs £1,199.99 for professionals to attend the course in the United Kingdom. Under a special student discount, the course is available for £500.

You can choose to pay for the course over a five-month period with an initial deposit of £100 at the point of reservation. The instalments are to be paid directly to PDSL using the bookings section at the bottom of this page. All instalments must be completed before the beginning of your selected course date. 

You can reserve your place on the course via the bookings section at the bottom of this page. Simply select the date you would like to attend the course and your preferred method of payment before pressing add to cart.

You will then be required to provide some basic information and make your payment via our secured gateway.



Mediation Training Course, 2023

(SOAS Students Only)

PDSL will be delivering its globally recognised mediation training programme to SOAS students over the following dates in summer '23:

5-day intensive Course:

  • 10th July - 14th July 2023 (5-day intensive course, 9 am - 5 pm everyday)

  • 17th July - 21st July 2023 (5-day intensive course, 9 am - 5 pm everyday)

  • 24th July - 28th July 2023 (5-day intensive course, 9 am - 5 pm everyday)

5-week Friday Course:

  • 11th August - 8th September 2023 (5-week course, 9 am - 5 pm on Fridays) 

  • 6th October - 3rd November 2023 (5-week course, 9 am - 5 pm on Fridays)

8-week weekend Course:

  • 15th July - 2nd September 2023 (8-week weekend course, 9 am - 1 pm on Saturdays)

  • 9th September - 28th October 2023 (8-week weekend course, 9 am - 1 pm on Saturdays)

Pricing & Payments

The price of the course is £500 under a special student discount. The price of the training is discounted from the original price of £1,199.99.

Students can choose to make their payment for the course over five instalments. You will make your first payment (£100) at the point of reservation. Your remaining payments will be divided over five months for £100 each month. A detailed payment invoice will be provided to you once you confirm your reservation and make a deposit payment (see below). 

Please note that all instalments must be completed before the start of your selected training course.

Making a reservation

To make a reservation, please select your preferred training date below along with the appropriate payment option. This means that you can either choose to make a full payment of £500 or an initial deposit of £100. If you choose to make a deposit, the invoice for your next payment will be provided to you via email. 

Please forward any queries to or call us at +44 (0) 161 236 9735.

All courses are currently delivered online with a special discount from the original price of £1,199.99.

(Mobile users please scroll right for add to cart button)