Our 40-hour mediation training certificate is accredited by the National Mediation Accreditation Scheme (NMAS), the International Mediation Institute (IMI) and the Chartered Institute of Arbitrators (CIArb). Professionals who complete the course and subsequent assessment will fulfil the requirements for seeking mediation accreditation under NMAS. Explore this page to discover more about the course content, key benefits and our training team. Information on upcoming dates and bookings can be viewed at the bottom of this page.
Our courses are approved by the Civil Mediation Council, Chartered Institute of Arbitrators (CIArb) and the International Mediation Institute.
PDSL is a recognised training provider across multiple continents, over ten countries and more than a dozen jurisdictions.
Our virtual training program allows you to become a mediator from the comfort of your home or work-desk. Click here to find out more.
At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find out what they have to say about us.
Professionals who complete the course and subsequent assessment will fulfil the training and education requirements to apply for accreditation as a mediator under the National Mediation Accreditation Scheme (NMAS)
Our trainers have 50+ years of combined mediation and training experience. The courses are therefore extremely rigorous and practice-focused.
Phoenix delivers staggered training courses to accommodate professionals with busy diaries. These courses are spread over five or eight weeks. Scroll to "upcoming programs" to find out more.
We provide marketing sessions, networking opportunities and insight from our team of established mediators as well as guest speakers on how you can build your practice post-qualification.
The Phoenix Mediation course provides a professional learning experience which is in equal parts demanding, rigorous and rewarding. The 40-hour course is built upon an engrossing presentation style, participatory learning and practical role-plays which reinforce theoretical lectures.
Our training teams interacts with participants collectively and on an individual level to ensure a high degree of one-on-one feedback and coaching. The course content includes:
Anyone can become a mediator. As mediation grows, professionals from every field require the skills necessary to prevent, manage and resolve conflicts. Mediators with specific professional backgrounds can specialise as mediators within their fields as well as mediate other disputes. Besides lawyers, mediators can be:
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Under the National Mediation Accreditation Scheme (NMAS) mediators have to complete the following steps in order to gain accreditation:
You will need to complete a mediator training program that meets the training threshold requirements set out in the NMAS Approval Standards (Part I, Section 2.3).
Once you have completed your training course, you need to achieve a competent grading in an assessment conducted in acordance with the NMAS Approval Standards (Part I, Section 2.4).
Once you have received notification of your successful assessment you need to apply to a Recognised Mediator Accreditation Body (RMAB) for accreditation within 6 months. Your RMAB will advise you of additional requirements such as character references and professional indemnity insurance.
The RMAB that has approved your application for accreditation will enter your name on the National Register. Your accreditation will remain valid for a 2 year period unless you cease to comply with the NMAS. The public can verify your status by searching the Register of Nationally Accredited Mediators.
The course allows you to complete the initial training requirements to become an accredited mediator (Step 1). You can then attend an assessment day to further complete the assessment-based requirement for NMAS (Step 2). Having completed the first two stages, you will be able to submit your application with a Registered Mediation Accreditation Body (RMAB) to be registered as a national mediator. To find a list of RMABs, click here.
Completion of this course also provides accreditation with the International Mediation Institute and the Chartered Institute of Arbitrators. These two international bodies offer you additional prestige and credibility as a practicing mediator.
The course is 40-hours long and can be completed over three different time-frames:
Our staggered courses allow professionals the flexibility to become mediators without compromising on important work commitments.
Having completed the training program (Step 1), you will have two years within which you can complete your assessment (Step 2). However, we recommend you complete your assessment no longer than 6 month after course completion.
Our standard mediation training course initiates trainees with different kinds of disputes including civil/commercial, work-place, family and inheritance. Accordingly, trainees from any background can use the course to specialise as mediators in their respective fields or choose to develop a more general practice.
Referring back to the first question, following the completion of your training, you will need to attend an assessment day to fulfil your education requirements for accreditation. Once you have completed your assessment, you can apply for accreditation with a RMAB.
Vasantha is a seasoned expert with global experience. An experienced Dispute Resolution (DR) Practitioner and corporate and commercial solicitor, whose international career has spanned 42+ years. She was an advocate/barrister in several jurisdictions, a senior corporate executive within the multinational pharmaceutical industry and now runs her own boutique law practice.
Jessica Carter is a mediation practitioner, trainer, facilitator, and resolution specialist based in New Zealand and the Asia-Pacific region. As a mediation trainer, Jessica has worked with courts and tribunals, lawyers, mediation practitioners, environmental decision-makers, students and new mediators undertaking training and accreditation – in both online and in-person modes.
To accommodate all delegates, PDSL delivers its training courses in a staggered format over a period of five weeks. The courses consist of a full-day session every Friday from 9 am - 5 pm. Please see below for upcoming dates:
Please forward any queries to firstname.lastname@example.org or call us at +61 (3) 9917 3433.
You can find out more about how online training works here and book your place by 'adding to cart' below.