Consultancy
At Phoenix, our experience in ADR provides us with the expertise to guide public and private entities in their pursuit of better dispute management or simply more beneficial contractual arrangements.
HR Professional
I was impressed by the quality of the course content, the instructor, the administrative support and particularly the way in which the training has been adapted for online learning.
HR Professional
This course has enabled me to develop from not really understanding what mediation comprises of, to being confident in my mediation role and how to conduct a mediation. This accredited training course is of high quality, with an experienced trainer and excellent support team. Highly recommend.
Should I Become a Mediator?
A mediator is a neutral third party who facilitates a conversation between two or more parties in a conflict. A mediator uses his or her skills to bring the parties to a settlement.
Barrister
“This Course is an outstanding Mediation Training resource. The level of teaching input and back up in terms of the learning materials is first class. I would not hesitate to recommend the PDSL / Phoenix Mediation Course to other Barristers.”
Solicitor
“I am most impressed by the quality of the course content, the trainer, the administrative support and the ease and promptness at which the company was able to adapt this training to a virtual one. Very well done to them as I am totally convinced and comfortable with virtual learning from henceforth. It has been a very good experience and the scepticism I initially exhibited regarding online training has completely been dissipated.”
The UNCITRAL Mediation Convention: What does this mean for the Resolution of Cross-Border Commercial Disputes?
In 1958, with the advent of the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards (New York Convention), the international business community experienced a momentous shift in the manner cr
Mediation or Arbitration: Which is the More Effective Method of ADR?
Alternative dispute resolution consists of several methods of settling disputes in lieu of litigation.
How Mediation Achieves the Resolution of Disputes
At its core, mediation is a reconciliation tool that attempts to co-opt rather than coerce parties into a resolution, much unlike traditional methods of dispute resolution.
Shaping the Provision of Workplace Mediation
Workplace mediation allows organizations to resolve disputes at the earliest stage possible, preventing costly formal proceedings, reduced productivity and an unhealthy working environment. Mediation further allows employers to demonstrate their c